Freedomsat 4G, Fibre & Satellite Broadband Internet

4.6971428571428575 out of 5 stars
4.7
Excellent175 reviews

TrustScore

4.7
4.6971428571428575 out of 5 stars
Excellent
5 out of 5 stars
148
4 out of 5 stars
17
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
7
175 reviews in total

Review summary

Freedomsat 4G, Fibre & Satellite Broadband Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Real people with understanding and…

Real people with understanding and prompt action when required. I have received excellent service from this company.

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

It all seemed to go smoothly but

It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what w...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Unstable and later no internet anymore.

We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped compl...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I first was with Sky satellite.

I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthl...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
10 months ago
4 out of 5 stars

I was able to solve my problem and get…

I was able to solve my problem and get my service back. Although I was without internet for nearly 4 days. All good now though!

Helpful?
10 months ago
5 out of 5 stars

Highly Recommended

We use Freedomsat as a backup system when the fibre is down and it always works perfectly, very helpful staff, easy to talk to someone in person, knowledgeable, highly recommended, been with them for over 8 yrs. They’ve enabled me to keep working when other options have failed.

Helpful?
Consumer
Consumer
1 reviews
11 months ago
5 out of 5 stars

Staff are great

Staff are great, really helpful and knowledgable. The service has been good and flexible for our needs.

Helpful?
Michael Rowan
Michael Rowan
1 reviews
11 months ago
5 out of 5 stars

The best.

I have been with Bentley walker for over 5 years know and they are the best company I have ever used any issues I have had they fix it right away they no everything about the systems they use. First class.

Helpful?
customerMike
customerMike
1 reviews
12 months ago
5 out of 5 stars

Exploring The Options

We called FreedoSat because we have very slow broadband at the moment. We simply asked what options there were. Katie spent time with us to explain the options and answer a whole host of questions. She was very understanding and thoughtful. We have not had the installation of Via Sat yet, but the date is quite soon. It was lovely to speak to people who obviously take pride in the service they provide. At no point did we feel under any pressure to make a purchase.

Helpful?
Helen Blogg
Helen Blogg
1 reviews
12 months ago
5 out of 5 stars

Great customer service

Reliable WiFi and great customer service. Communication was efficient and helpful.

Helpful?
Gerry
Gerry
1 reviews
12 months ago
5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, staff 10/10 and very helpful

Helpful?
customer
customer
1 reviews
about 1 year ago
4 out of 5 stars

Solid offering

Clear terms, good and prompt service. When we purchased FreedomSat 4G as a backup connection to our rural property where a landline connection was unreliable, the service worked as advertised and kept us online for work and friends at important moments. Getting access to a self serve portal wasn't the smoothest, which is the only reason this isn't 5 stars, but that may also have improved since.

Helpful?
over 1 year ago
1 out of 5 stars

Wifi for just 3 days....

Wifi for just 3 days....

Helpful?
over 1 year ago
5 out of 5 stars

Very good customer service service

Very good customer service service. Reliable and consistant.

Helpful?
over 1 year ago
5 out of 5 stars

Great company to deal with, 100% recommended

Great company to deal with! Very helpful, very knowledgeable, great response time to questions, 100% recommended!

Helpful?
Alexis Dixon
Alexis Dixon
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service and products

Excellent service and products from Freedom Sat. Great portable, efficient broadband with real people to deal with, and great value for money.

Helpful?
Avalon Hope
Avalon Hope
1 reviews
over 1 year ago
5 out of 5 stars

I would recommend Freedomsat for anyone…

I would recommend Freedomsat for anyone in a remote or rural location without access to a high quality fixed line broadband connection.

Helpful?
ray
ray
1 reviews
over 1 year ago
5 out of 5 stars

First-rate service

Over the years I've been with Bentley Walker, the people I've had dealings with have been very responsive - both the accounts team & the techies. They listen and then advise. Extremely customer-friendly.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Easy

Easy from start to finish. We have rural broadband at 50+ mbps. Were happy!

Helpful?
Antony Thomas
Antony Thomas
1 reviews
over 1 year ago
3 out of 5 stars

Bizarre Reading

When the installer had finished he said it was working on 36.8 ,when l got home l tried one of my apps for internet speed and it said 22 and l tried the other app and that said 25,when we tried to download a program from catchup it took forever to download,so far a bit disappointed with the speed

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Professionals 100%

Professionals 100%

Helpful?
Lin R
Lin R
1 reviews
over 1 year ago
5 out of 5 stars

Excellent customer service from Katie…

Excellent customer service from Katie and the team. Really responsive customer services. Installation was a bit fragmented but this was out of the control of the team. Recommended

Helpful?
over 1 year ago
5 out of 5 stars

QUERIES

I never had a bad experience when I had a query. It was dealt with it promptly and staff were always helpful and efficient.

Helpful?
PAULA HAYWARD
PAULA HAYWARD
1 reviews
over 1 year ago
5 out of 5 stars

Support Whilst O2 was unavailable

Freedomsat kept in touch with us whilst O2 was not available and provided an alternative to O2 so I could continue to work from home and my husband run his small business. The follow up to ensure we had an appropriate connection was brilliant and Kevin was friendly and very helpful. It was most annoying for O2 to be down for so look but Freedomsat kept us up and running - thank you Kevin and the team.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Freedomsat 4G, Fibre & Satellite Broadband Internet

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.