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HomeInvestment ServicesFirmitas Financial Services Reviews

Firmitas Financial Services

4.966666666666667 out of 5 stars
4.966666666666667 out of 5 stars
5.0
|Excellent|60 reviews

TrustScore

5.0
4.966666666666667 out of 5 stars
Excellent
5 out of 5 stars
58
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
0
60 reviews in total

Review summary

Firmitas Financial Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
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POPULAR
Mr P S
Mr P S
5 out of 5 stars
5/5

The support and excellent investment…

The support and excellent investment advice that I have received from Firmitas over the past 6 years has been first clas...Read more

0
0
🔥 High engagement
POPULAR
Anon
Anon
5 out of 5 stars
5/5

Customer focussed unbiased advice.

Professional and personable Adviser. Helpful, patient and customer focussed. Available and a great comfort.

0
0
🔥 High engagement
POPULAR
Claire Durrell
Claire Durrell
5 out of 5 stars
5/5

Great service

Great service

0
0
🔥 High engagement
POPULAR
Nisha Singh
Nisha Singh
5 out of 5 stars
5/5

Very helpful

Lisa was our point of contact and she was helpful, thorough and very responsive. She pushed the lender when required, an...Read more

0
0
🔥 High engagement

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Lucy Prince
Lucy Prince
1 reviews
7 months ago
5 out of 5 stars

Exceptional service

Exceptional service! Every part of the process was simple, communicated effectively and most of all cost effective!

Helpful?
Jim
Jim
1 reviews
7 months ago
5 out of 5 stars

I felt comfortable.

Hayley was very energetic and always on the case. I felt comfortable at a time which could have been stressful.

Helpful?
Stevie
Stevie
1 reviews
7 months ago
5 out of 5 stars

I had such a good experience with this…

I had such a good experience with this company. There was so many hoops to jump through as I had a complex situation with my remortgage but Hayley and Molly made the process so easy! Communication was excellent at all times and they were so professional throughout. Hayley helped me a year prior to my mortgage in advising me how to get myself in the best position to be accepted and with her advice we got there. I highly recommend firmitas for your Mortgage!!

Helpful?
Rachel Davis
Rachel Davis
1 reviews
7 months ago
5 out of 5 stars

Great customer service

Great customer service, attentive updates and seamless application. Highly recommended.

Helpful?
John
John
1 reviews
7 months ago
5 out of 5 stars

Easy to deal with

Easy to deal with. Made getting a mortgage easy (twice)

Helpful?
Laura
Laura
1 reviews
7 months ago
5 out of 5 stars

Brilliant Service

I would reccommend Firmitas to anyone, they have helped me remortgage my property. Steve was amazing and was so helpful, answering all my questions and queries, being supportive and reassuring me when needed. Thanks Steve you have been brilliant and I look forward to using this serivice again in the future.

Helpful?
Peter Taylor
Peter Taylor
1 reviews
7 months ago
5 out of 5 stars

Friendly Knowledgeable Creative Quick…

Friendly Knowledgeable Creative Quick to Respond

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Terry Stowe
Terry Stowe
1 reviews
7 months ago
5 out of 5 stars

Absolutely fantastic

Absolutely fantastic from start to finish kept me informed all the way

Helpful?
Graham Burt
Graham Burt
1 reviews
7 months ago
4 out of 5 stars

Equity release

The agent we were advised by was clear in the information & guidance given. Reliable & punctual with phone calls/appointments, patient & tolerant with our requests for information & clarifications.

Helpful?
Trevor Ingram
Trevor Ingram
1 reviews
8 months ago
5 out of 5 stars

Finding a Remortgage was proofing very…

Finding a Remortgage was proofing very difficult because of my age I found Firmitas on the Internet quite by chance and left an enquiry which was picked up by Rachel who replied almost immediately and after thoroughly assessing my situation Rachel was able to find a solution which was perfectly matched to my needs. This remortgage completed last week giving myself and my daughter peace of mind knowing we are totally secure in our home. Not only was Rachel extremely efficient and professional but she also showed great empathy towards my situation. Once Rachel had found the solution she introduced her colleague Jordan who monitored the application process and kept me informed at every step also showing great professionalism and a genuine interest in my case. It was a very lucky day for me when I discovered Firmitas and I would have no hesitation recommending them and particularly can't thank Rachel and Jordan enough.

Helpful?
Liv Wallis
Liv Wallis
1 reviews
8 months ago
5 out of 5 stars

Our remortgage was completed by Julie…

Our remortgage was completed by Julie and Molly. They were both really helpful, we were given the best rates for us. The whole process was completed with ease and any questions answered. Would highly recommend.

Helpful?
Shirley Course
Shirley Course
1 reviews
8 months ago
5 out of 5 stars

Brilliant service sorting out my…mortgage

Brilliant service sorting out my mortgage. Others had failed to get what was required. Then quick to respond, persistent chasing things and thorough with the loose ends. AND very friendly

Helpful?
Jasmine Ray
Jasmine Ray
1 reviews
8 months ago
5 out of 5 stars

The angel that is Celeste!

Celeste was supportive throughout our mortgage process and I cannot thank her enough for her advice and guidance through this all! Thank you Celeste!

Helpful?
Neil Pearson
Neil Pearson
1 reviews
8 months ago
5 out of 5 stars

Tracy and Molly were excellent…

Tracy and Molly were excellent dealing with our remortgage. Great communication and plenty of chasing! Thanks

Helpful?
Cameron P
Cameron P
1 reviews
8 months ago
5 out of 5 stars

Excellent!

We have had a great experience with Firmitas. The team offered excellent communication and advice throughout.

Helpful?
Keira
Keira
1 reviews
8 months ago
5 out of 5 stars

Rachel was amazing!

Rachel was amazing with our application! As a first time buyer, it was important to me to have the support I needed. She was happy to sit down and go through documents with me, ensuring that I understood everything before anything was set in stone. She was happy to answer all of my many questions and did so swiftly. She kept me informed throughout the process and updated me as often as possible. We were in no rush for completion, but with Rachel's help and pro-activity, the entire process was stress free and only took a couple of months! Thank you again for all of your help :)

Helpful?
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Investment Services