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HomeGamingFanatical.com Reviews

Fanatical.com

3.7333333333333334 out of 5 stars
3.7333333333333334 out of 5 stars
3.7
|Great|60 reviews

TrustScore

3.7
3.7333333333333334 out of 5 stars
Great
5 out of 5 stars
39
4 out of 5 stars
1
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
17
60 reviews in total

Review summary

Fanatical.com has mixed reviews from customers. Customers particularly appreciate reliable and service, though some mention concerns about expensive and customer service.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Chris
Chris
5 out of 5 stars
5/5

Great reliable seller

Been using them for 9 years now and never had a single issue in all that time. Great prices, and keys are delivered in l...Read more

0
0
🔥 High engagement
POPULAR
Eekhoorn
Eekhoorn
4 out of 5 stars
4/5

Good deals

The many build a bundles are very saddening but the killer bundles are generally good. Got some very fun deals from this...Read more

0
0
🔥 High engagement
POPULAR
Maduser
Maduser
1 out of 5 stars
1/5

Des arnaqueurs ! Faites attention à vous !

Comment expliquer... Les bundles sont généralement OK, pas de mauvaises surprises, il y en a pour tous les goûts. Non...Read more

0
0
🔥 High engagement
POPULAR
Rick
Rick
5 out of 5 stars
5/5

Werkt super!

Werkt super!

0
0
🔥 High engagement

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Joshua Miller
Joshua Miller
1 reviews
4 months ago
5 out of 5 stars

No issues

No issues. Better prices.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Fantastic prices and great service

Fantastic prices and great service - my go-to place to buy games

Helpful?
CapitolPig
CapitolPig
1 reviews
4 months ago
5 out of 5 stars

It was nice to buy Metal Gear Solid 3…

It was nice to buy Metal Gear Solid 3 Delta for 50 dollars instead of 69 dollars. I never liked the price hikes from 59 to 69 dollars especially when it comes to physical copies almost costing 80 dollars here in california. Out of principals I almost never buy new games now. So the fact this was 50 dollars and I got a free cool horror game on top of that was pretty nice despite the fact Im starting to hate fanatical for their mystery bundles because they're still a rip off even now. Why? Because they advertise their bundles to get a chance to win a new triple A game but that literally never happens. But its still really great that they're selling a new game for 20 dollars off with 1 new free mystery game.

Helpful?
SixHealthOfFury
SixHealthOfFury
1 reviews
4 months ago
5 out of 5 stars

Why haven't you bought from them already?

I've been a customer for over a decade when they were known as Bundle Stars. Only had one error that they corrected with a full refund while giving me the game I ordered. I can only give praise about their amazing deals.

Helpful?
Daniel
Daniel
1 reviews
4 months ago
1 out of 5 stars

Dat is pech, aankoop weg!

Heb vroeger meerdere bundels gekocht toen het nog onder Bundlestars viel. Recent probeerde ik een paar games ervan te activeren, maar geen ervan werkt meer! Ik ben nu al een week bezig om support over te halen hier iets aan te doen, maar niemand die mij wil helpen. Geen geld terug, geen store-credit, niks. Is toch makkelijk om zo 100 games te verkopen, eh? Ik raad aan hier niks te kopen. Door de slechte ervaring met customer support kwam ik er namelijk ook achter dat er in hun 'terms and conditions' staat dat ze het recht hebben om je aankopen weg te nemen. Ook staat daar dat je je spullen binnen 30 dagen moet activeren, daarna heb je geen rechten meer. Gaat dit niet tegen de Europese wetten in?

Helpful?
P N
P N
1 reviews
4 months ago
5 out of 5 stars

Best place to get good deals for game

I just bought some games today, I got a Steam key that already used by another account. I contacted the customer support. They replied and send me a new key very fast. Best place to have a good deals for game with the best customer support ever!

Helpful?
Matthew Jonas
Matthew Jonas
1 reviews
4 months ago
1 out of 5 stars

Items in basket are not reserved, not even temporarily

Titles saved in your basket are not 'reserved' for any period of time, which is simply unacceptable. I was unable to complete a transaction despite the item being in stock when I added it to my basket. After my purchase was rejected, the page hung indefinitely. Very disappointed.

Helpful?

TrustPilot Scam Exposed

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Adin
Adin
1 reviews
4 months ago
1 out of 5 stars

Not Worth the Gamble – Very Poor Odds

I decided to try out the Fanatical Mystery Key bundle, hoping for at least one decent game. Unfortunately, the results were disappointing. Out of all the keys I received: Two of the games had already been given away for free in the past, so getting them here felt like a waste. Four of the games were simply bad – titles I would never have bought on my own, and now I understand why they’re being bundled like this. The remaining games were somewhat “good” in name only, but when I checked their prices on other third-party sites like GG.deals, they were extremely cheap. So even the “better” games aren’t really a win when you consider the actual value. The odds of getting one of the premium or high-value games seem incredibly low – if they even exist in the pool at all. It feels more like a way to offload unwanted keys than a genuine mystery bundle with exciting potential. Save your money – you’re better off handpicking games on sale elsewhere

Helpful?
Nik
Nik
1 reviews
4 months ago
1 out of 5 stars

Great deals, Terrible ability to buy them

They'll advertise great deals on games to get your account made and then make the process for getting them so bad that you never use their crappy website again. It goes into "manual review" for seemingly all new customers. They get your data for free.

Helpful?
M.A.J.
M.A.J.
1 reviews
4 months ago
1 out of 5 stars

I ordered a game and was flagged for…

I ordered a game and was flagged for manual review and my order was cancelled. I want to gift it, but it's not worth

Helpful?
Darren Curtis aka DJ Cobalt St
Darren Curtis aka DJ Cobalt St
1 reviews
4 months ago
5 out of 5 stars

⭐️Fantastic Support and Even Better Deals⭐️

I had an excellent experience with Fanatical and their support team. I ran into some unusual trouble getting my payment to go through, not their fault, as Navy Federal Gift Cards don’t work outside the USA and Fanatical is hosted in the UK. Despite that, Steve and the team were patient, professional, and really went the extra mile to help me figure it out and make sure I could still get the deal I wanted. The site itself is easy to navigate, and the discounts are fantastic, often better than any other platform. Fanatical is usually the first place I check for big savings. Most recently, I pre‑ordered Killing Floor 3 Elite Nightfall Edition, which normally costs $79.99, and got it here for $67.99. As a longtime fan of Tripwire’s Killing Floor series, that meant a lot to me. Now, I'm ready to go as a hard fan of Tripwire's Killing Floor Series. I’ll absolutely keep coming back for more deals. Thanks again to Steve and the support crew for being so helpful — you really made my day!

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Super!

Top service en goedkoop games! Game besteld van €60 en kreeg de code binnen paar seconden. Raad het zeker aan!

Helpful?
Rune Smed Pedersen
Rune Smed Pedersen
1 reviews
4 months ago
1 out of 5 stars

bought the Mystery Box Bundle

bought the Mystery Box Bundle, but was super disappointed, only one game was playable, the other indie games.

Helpful?
Rob Ratliff
Rob Ratliff
1 reviews
5 months ago
3 out of 5 stars

If you are buying a specific game you…

If you are buying a specific game you are going to save money. The mystery bundles are crap. You buy more than one bundle you are going to get multiple copies of the same game.

Helpful?
John
John
1 reviews
5 months ago
1 out of 5 stars

don't buy their bundles they're…

don't buy their bundles they're complete trash

Helpful?
Gage
Gage
1 reviews
5 months ago
5 out of 5 stars

Fanatical is fantastic and always has been

When I search up video games and DLC on isthereanydeal.com and i see Fanatical.com has the best price, I am never afraid or anxious about signing into Fanatical and buying the product through them because I have bought over 10 titles through Fanatical and it goes extremely smooth ever single time. Buying stuff from Fanatical feels just like buying stuff from steam except 90% of the time the title is cheaper on Fanatical.

Helpful?
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Category

Gaming