EZ Car Care has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days, as for their products more than worth the money and this is from an Autoglym addict…my only problem is i feel i want it all now…in full transparency the snow foam is just ok but gonna give it another chance🤞🏿
So this company has had alot of negative comments. Im here to say the opposite. The products EZ car care make are by fair some of the best in the UK. My car has never looked so shiny. Products are easy to use with clear instructions on the bottle. Even when there miss an item(s) of the order there then go above and beyond to make sure it gets to you the next day. I would also like to mention the friendly lady who answers the phone. She was very passionate about the products and was also very professional and couldn't have helped me enough. So thank you EZ Car Care.
I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them . After a week I contacted the office and was greeted with a rude hello and the young girl ob the phone told me that they just changed over to a new system and apologised for the late order . She then told me that it will go out that day for an over night tracked delivery . No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back . I will be now going back to credit car company for a refund .
Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the end and since received a delivery. Disappointed that the Wheel Armour was replaced by Fusion but it still does a good job. As long as the deliveries continue to be a success I will order again.
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www.ezcarcare.co.uk889 total • Write a review
Never had a bad experience with EZ. Yes sometimes I’ve waited a day or two longer for my products but for quality and easy to use products i don’t mind, anytime there was a problem I’ve emailed and the issue resolved the same day. Don’t listen to the snowflakes moaning because their order didn’t arrive 5 minutes after paying
Date of experience: August 4, 2020
Lewis was very helpful and friendly will be coming back soon
Date of experience: August 4, 2020
Awful delivery times, orders arrived incomplete with basically an IOU note inside. Shocking company. Steer clear.
Date of experience: August 4, 2020
Excellent arrived on time. great products. so good ive ordered more
Date of experience: August 4, 2020
I have used this company for a couple of years now. Any issues I have had have always been resolved efficiently and quickly. The 2020 pandemic slowed deliveries but they put measures in place to sort that out. I look forward to ordering more products in the future. Products are very good quality and the offers they have on are pretty good too.
Date of experience: August 4, 2020
