Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 791 - 800 of 996 reviews
CL
1 out of 5 stars

they are rude and unprofessional

In my Live Audio Assessment, they are rude and unprofessional Stay away.

Date of experience: September 16, 2022

L
5 out of 5 stars

Thank you

Thank you for a very comprehensive and informative course about the sale and service of alcohol

Date of experience: September 16, 2022

SL
5 out of 5 stars

Easy to understand and follow.

Easy to understand and follow.

Date of experience: September 16, 2022

Am
5 out of 5 stars

great

it was great, highly recommend

Date of experience: September 16, 2022

T
5 out of 5 stars

Easy to understand and folow

Easy to understand and folow

Date of experience: September 16, 2022

MI
5 out of 5 stars

amazing

amazing, had a great learning experience. fast and easy.

Date of experience: September 15, 2022

IG
5 out of 5 stars

A well set up training course

A well set up training course, generally quite informative, with a minor comment, some questions were a little obtuse

Date of experience: September 15, 2022

P
5 out of 5 stars

very easy and quick to use

very easy and quick to use

Date of experience: September 15, 2022

IK
5 out of 5 stars

it is good platform for RSAT.

it is good platform for RSAT.

Date of experience: September 15, 2022

K
5 out of 5 stars

Easy to follow

Easy to follow, comprehensive but a few times the questions were difficult to understand.

Date of experience: September 15, 2022

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