Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 771 - 780 of 996 reviews
OM
5 out of 5 stars

very easy to understand

very easy to understand, with links provided and easy to access the course. 10/10 good soup

Date of experience: September 20, 2022

JM
4 out of 5 stars

Well designed and easy to follow

The course was well designed course and easy to follow.

Date of experience: September 19, 2022

TT
5 out of 5 stars

Got my brain working but otherwise it…

Got my brain working but otherwise it was good... made easy to follow.

Date of experience: September 19, 2022

JZ
4 out of 5 stars

Confusing at times

Confusing at times

Date of experience: September 19, 2022

SC
4 out of 5 stars

The service was wonderful and I got…

The service was wonderful and I got locked one time on question 107 but the custome care was very responsive and helped me unlock my course within minutes

Date of experience: September 19, 2022

HP
5 out of 5 stars

GREAT EXPERINCE

I found this experience a good one as i took my time in completing my answers and that there was no time frame. i really would refer anyone to this online course

Date of experience: September 19, 2022

RM

R M

US

5 out of 5 stars

I would highly recommend EOT

Completing my RSA course through EOT was quick, easy and a positive experience. The Learner's Guide was comprehensible which made it easy to answer all questions.

Date of experience: September 19, 2022

AB
5 out of 5 stars

Easy and simple

Easy and simple

Date of experience: September 19, 2022

C
4 out of 5 stars

Efficient and convenient course

Efficient and convenient way to undertake a course with all of the information ready at hand.

Date of experience: September 18, 2022

MW
5 out of 5 stars

Easy to acess and to follow

Easy to acess and to follow, even to those that have no computer knowledge.

Date of experience: September 18, 2022

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