Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 271 - 280 of 996 reviews
D
4 out of 5 stars

I found the information to be informative

I found the information to be informative and easy to understand.

Date of experience: January 18, 2023

TR
5 out of 5 stars

everything was great

everything was great

Date of experience: January 18, 2023

SL
4 out of 5 stars

Quick and easy process to obtain a white card

Quick and easy process to obtain a white card.

Date of experience: January 17, 2023

VP
5 out of 5 stars

Es fácil y se entiende bien

Es fácil y se entiende bien. Por supuesto aprendes micho

Date of experience: January 17, 2023

jb
5 out of 5 stars

Efficient and quick and good to pay at…

Efficient and quick and good to pay at the end

Date of experience: January 17, 2023

5 out of 5 stars

Worth

I've been well trained here

Date of experience: January 17, 2023

Wa
4 out of 5 stars

Easily accessible and fair pricing

You can do the course from the comfort of your bed and only takes a few hours max to complete. It’s easy to switch from the course material to answering questions. You get locked out of answering questions for a few minutes after 3 incorrect answers but you have unlimited attempts. I found that the longer short answer questions weren’t as clear as they could’ve been but overall it was pretty easy to understand

Date of experience: January 16, 2023

R
5 out of 5 stars

very straight forward

very straight forward, easy to complete in your own time as you can save your progress.

Date of experience: January 16, 2023

I
5 out of 5 stars

the law

great to know all the requirement and the law of alcohol

Date of experience: January 15, 2023

HL
5 out of 5 stars

Worth doing this course

I found that some of the questions were difficult because I didn't read them correctly. I advise anyone doing the course to read questions carefully. Overall it was an enlightening experience.

Date of experience: January 15, 2023

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