Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

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All reviews

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Showing 261 - 270 of 996 reviews
SP
5 out of 5 stars

Resourceful

Resourceful

Date of experience: January 20, 2023

MT
4 out of 5 stars

Resourcefulness

Resourcefulness

Date of experience: January 20, 2023

es
5 out of 5 stars

Easy enough to understand and go back…

Easy enough to understand and go back to re-read notes

Date of experience: January 20, 2023

AF
5 out of 5 stars

Clear information

Is good to get all the information clear in order to get things right for the premises and the customers as well

Date of experience: January 20, 2023

TP
5 out of 5 stars

Overall Great Experience

Easy to understand, good course notes, excellent assessment process, prompt marking and comms.

Date of experience: January 20, 2023

JJ
5 out of 5 stars

Everyone should have knowledge about rules of alcohol

Learned a lot about the wide Australia rules about alcohol

Date of experience: January 19, 2023

V
4 out of 5 stars

Easy to follow instructions and made…

Easy to follow instructions and made answering the questions simple

Date of experience: January 19, 2023

JO
5 out of 5 stars

It was so helpful

It was so helpful

Date of experience: January 18, 2023

rc
5 out of 5 stars

easy to use website and training

easy to use website and training

Date of experience: January 18, 2023

SO
5 out of 5 stars

Very helpful and straightforward…

Very helpful and straightforward workflow.

Date of experience: January 18, 2023

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