Review summary

Express Online Training receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Issues with RSA course. Beware if you want to do RSA here

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course

totally rubbish course,no reasonable to abandone my course,no refund, totally rubbish,no reason, disgusting website service.

D
Trainers were there to help when…

Trainers were there to help when needed. easy content. Prompt response when asked.

AB
AVOID

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 221 - 230 of 996 reviews
C
5 out of 5 stars

Quick and easy

Staff were great quick and essy

Date of experience: January 31, 2023

ES
5 out of 5 stars

Was overall very straightforward.

Was overall very straightforward.

Date of experience: January 31, 2023

L
4 out of 5 stars

Recommend course

easy instructions, good to follow

Date of experience: January 31, 2023

MC
5 out of 5 stars

White card training course

Good quality training course easy to understand and navigate

Date of experience: January 31, 2023

JL
4 out of 5 stars

RSA course

The course flowed well with helpful tips along the way

Date of experience: January 31, 2023

FC
5 out of 5 stars

Very convenient

Very convenient

Date of experience: January 30, 2023

HS
5 out of 5 stars

Great learning experience

Great learning experience

Date of experience: January 30, 2023

JQ
4 out of 5 stars

convenient

Very convenient and quick with other options if required for more qualifications.

Date of experience: January 30, 2023

sR
5 out of 5 stars

good helpful videos

very good helpful videos

Date of experience: January 30, 2023

is
5 out of 5 stars

although i gave some wrong answers i…My review ianS

although i gave some wrong answers i had extra input to correct it. The staff i rang when i was blocked for to many wrong answers was helpful and gave me good advice re reading the guidelines for the questions

Date of experience: January 29, 2023

Previous1•••222324•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.