English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
8 months ago
5 out of 5 stars

Great selection

Great selection of teas, and quick delivery too!

Helpful?
8 months ago
2 out of 5 stars

Took weeks to get even though paid for fadter shipping…

The products are good but when you pay extra for expedited shipping and it takes over 2 weeks to deliver, that is disappointing. If there are delays, we should be notified to either cancel or credited the balance of expedited shipping.

Helpful?
June Lendore
June Lendore
1 reviews
8 months ago
1 out of 5 stars

The licorice candy was hard and stale.

The licorice candy was hard and stale.

Helpful?
G TOMLINSON
G TOMLINSON
1 reviews
8 months ago
3 out of 5 stars

This is my first experience with returning an item.

I ordered an item by mistake and when I returned it and asked for a refund a new order was placed for another size of the same item without my knowledge or consent.

Helpful?
annehaugh
annehaugh
1 reviews
8 months ago
5 out of 5 stars

Good delivery

Good delivery. Great biscuits! Love those Grandma Wild Butterscotch Biscuits. Keep more in stock please.

Helpful?
8 months ago
5 out of 5 stars

easy to order

easy to order. fast ship.

Helpful?
Barbara B
Barbara B
1 reviews
8 months ago
5 out of 5 stars

Oatmeal Cookies…

I love the oatmeal cookies and they arrived quickly and none were broken. I am glad you carry them!

Helpful?
Ray Bod
Ray Bod
1 reviews
8 months ago
5 out of 5 stars

Excellent selection of teas

Oolong tea is great as well as their selection of other teas. Never a problem with orders. I make tea everyday, let leaves soak for 15 minutes in water, microwave 2 minutes (do not boil), wait 5 minutes, microwave 20 seconds then filter out leaves using a coffee filter.

Helpful?
Gary Heale
Gary Heale
1 reviews
8 months ago
5 out of 5 stars

Added tea types

I started buying loose tea, choosing 2 types. I've now expanded to 4 types and enjoy a different one each day.

Helpful?
ML
ML
1 reviews
8 months ago
5 out of 5 stars

I am very happy with the quality of the…

I am very happy with the quality of the teas I bought. Also, the short description of the tea, and the small sample, help me decide what new tea i would like to buy.

Helpful?
john sines
john sines
1 reviews
8 months ago
5 out of 5 stars

Great service

Great service. Fast delivery

Helpful?
Susan McFall
Susan McFall
1 reviews
8 months ago
5 out of 5 stars

Excellent experience!

The shipping was timely, the tea is absolutely wonderful! Very good quality. I can't wait to try more items. My husband's family is from Britain and I can't wait to try the clotted cream!

Helpful?
8 months ago
5 out of 5 stars

The flavors that l have ordered have…

The flavors that l have ordered have really good

Helpful?
Pat
Pat
1 reviews
8 months ago
5 out of 5 stars

Great products

You have products that I like and cannot get locally.

Helpful?
8 months ago
5 out of 5 stars

Always great product a a fair price.

Always great product a a fair price.

Helpful?
Sean Bembry
Sean Bembry
1 reviews
8 months ago
5 out of 5 stars

English Tea Store is fantastic

English Tea Store is fantastic. They pack and ship my tea perfectly. Thank you. Sean.

Helpful?
Marlene Clark
Marlene Clark
1 reviews
8 months ago
5 out of 5 stars

Quick delivery and terrific customer…

Quick delivery and terrific customer service.

Helpful?
Tim baker
Tim baker
1 reviews
8 months ago
5 out of 5 stars

Great cut well made. I’m very happy with my purchase. It’s beautiful and it’s my heritage from my country.

Very well made, and I’m happy with my purchase. It’s very sturdy and beautiful cup and well designed.

Helpful?
8 months ago
2 out of 5 stars

I visit the site regularly to find my…

I visit the site regularly to find my favorite twinings teabags and mostly I find their out of stock out of stock out of stock out of stock so I have switched to another site. Where guess what they’re in stock in stock in stock so I wish you would restock what seems to be a popular item if it’s out of stock.

Helpful?
8 months ago
5 out of 5 stars

Ordering went well

Ordering went well. Purchase arrived in very quick time.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About English Tea Store

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.