English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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8 months ago
5 out of 5 stars

After watching Paddington Bear movie

After watching Paddington Bear movie, an urge for orange marmalade and locally they had none. You saved the day.

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JW
JW
1 reviews
8 months ago
5 out of 5 stars

This company has a wide variety of…

This company has a wide variety of products that’s not available elsewhere. The service is great.

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Muriel Machin
Muriel Machin
1 reviews
8 months ago
5 out of 5 stars

QUICK DELIVERY HAPPY

QUICK DELIVERY HAPPY, HAPPY

Helpful?
8 months ago
4 out of 5 stars

You did what you said you would do

You did what you said you would do. Like that

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Gloria Miller
Gloria Miller
1 reviews
8 months ago
1 out of 5 stars

I put The decaf Earl grey tea in a…

I put The decaf Earl grey tea in a plastic airtight container and it ate away the inside of the container I threw the container which was brand new and the tea in the garbage. The Scottish breakfast tea I like very much. I will never buy decaf tea from you guys again

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Kris Ehmke
Kris Ehmke
1 reviews
8 months ago
5 out of 5 stars

Products are excellent and shipping was…

Products are excellent and shipping was so fast. Looking forward to placing another order!

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8 months ago
5 out of 5 stars

Smooth transaction

Smooth transaction! Excellent communication with quick delivery.

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Craig Salt
Craig Salt
1 reviews
8 months ago
1 out of 5 stars

Very fragile crackers were packed…

Very fragile crackers were packed loosely in an oversized box (but it was tagged as FRAGILE). With the very rough handling by FedEx (heavily damaged box upon arrival) I received packages of cracker-meal with very few whole crackers.

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Lloyd Walling
Lloyd Walling
1 reviews
8 months ago
5 out of 5 stars

Arrived quickly

Arrive quickly and was exactly what I wanted

Helpful?
8 months ago
5 out of 5 stars

Absolutely adore this lovely shop

Absolutely adore this lovely shop. Trusted products delivered fast.

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8 months ago
5 out of 5 stars

easy ordering and delicious tea!

easy ordering and delicious tea!

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Judy
Judy
1 reviews
8 months ago
5 out of 5 stars

Excellent product and fast service

Excellent product and fast service. Can't beat that for a great tea store. I can highly recommend this store. 😊😊

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Craig Mosher
Craig Mosher
1 reviews
8 months ago
5 out of 5 stars

The Cadbury Eggs Where Great

The Cadbury Eggs were in great condition when received. The delivery was fast and seamless. Great Seller 👍

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8 months ago
5 out of 5 stars

They had a good selection of products

They had a good selection of products, and fair price. I will check back again to see if they have added any more choices.

Helpful?
Derek Lazzara
Derek Lazzara
1 reviews
8 months ago
5 out of 5 stars

You had what I wanted and I received…

You had what I wanted and I received the order in a timely manner.

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Cindy
Cindy
1 reviews
8 months ago
5 out of 5 stars

teapots

You always have wonderful teapots! I ordered the strawberry teapot. It is so pretty. Easy ordering. The teapot arrived in a timely manner!

Helpful?
Lisa Siders
Lisa Siders
1 reviews
8 months ago
5 out of 5 stars

Excellent quality

Great assortment of products. Excellent quality. Good quantities. And fast delivery. Perfect for tea parties or just personal enjoyment.

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LAURA
LAURA
1 reviews
8 months ago
5 out of 5 stars

Never disappointed with products from…

Never disappointed with products from this company. Fast shipping, too! Love the teas.

Helpful?
RC
RC
1 reviews
8 months ago
1 out of 5 stars

Never recieved my order b

They said my tea was delivered but I never received it!

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Katro
Katro
1 reviews
8 months ago
5 out of 5 stars

Several different flavors of loose leaf…

Several different flavors of loose leaf black tea were purchased. Each flavor (that I have tried) has kept their promise as described. I like knowing I can sit down to a pleasant cup of tea to begin my day. Delivery was prompt and I was kept informed of when shipment/delivery was expected.

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