English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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yes
1 reviews
8 months ago
5 out of 5 stars

cookies with clean ingredients

cookies with clean ingredients

Helpful?
Susan
Susan
1 reviews
8 months ago
5 out of 5 stars

I liked being able to get english…

I liked being able to get english farein the US. Shipping is a little expensive though so I can'torder as much as I would like

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Rca
Rca
1 reviews
8 months ago
5 out of 5 stars

Great product

Great product

Helpful?
Dawn Navis
Dawn Navis
1 reviews
8 months ago
5 out of 5 stars

Wonderful experience

Everything was as advertised and arrived in good time and good shape. Thank you

Helpful?
8 months ago
5 out of 5 stars

I love the English goodies that are…

I love the English goodies that are hard to find in the US stores. Everything arrived on time and in perfect condition!

Helpful?
JWhite
JWhite
1 reviews
8 months ago
1 out of 5 stars

Teapot arrived broken

The knob on the teapot lid arrived broken off. It was not packed sufficiently to prevent breakage in transit

Helpful?
ladc
ladc
1 reviews
8 months ago
5 out of 5 stars

Great selection of products

Great selection of products, good tea, and good prices

Helpful?
Heidi
Heidi
1 reviews
8 months ago
5 out of 5 stars

I find it very hard to get DECAF tea…

I find it very hard to get DECAF tea that tastes good. I have found your English Breakfast decaf to be the best I've ever had. Unfortunately its next to impossible to find in stores in my area, I live in Connecticut. That said, I'm so glad I've can purchase online from you instead of Amazon, which I've decided to eliminate from my life.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

love the candy fro a long time and it …

love the candy fro a long time and it hard to fine like the taffy I like fine the taffy in a black and silver rapping that my favit one

Helpful?
Kathy Banks
Kathy Banks
1 reviews
8 months ago
5 out of 5 stars

Very nice

Very nice! Thank you very much.

Helpful?
8 months ago
5 out of 5 stars

My experience was fantastic due to the…

My experience was fantastic due to the many wonderful teas on your site! Like anything...variety is a good thing. Thank you for providing that with reasonable prices to match.

Helpful?
Emily Kiszka
Emily Kiszka
1 reviews
8 months ago
5 out of 5 stars

Wonderful experience

We were so happy with our experience ordering. The goods were fresh, well packed, arrived quite quickly and were fairly priced. We were so happy to find treats available to ship to us which are impossible to locate nearby to us locally. We will absolutely be ordering again in the near future

Helpful?
8 months ago
5 out of 5 stars

Love the choices Everything is delicious

Love the choices Everything is delicious and having traveled in the UK love my England, Ireland and Scotland love the available products!

Helpful?
Edith Alyce
Edith Alyce
1 reviews
8 months ago
5 out of 5 stars

Quick and efficient.

My order arrived quickly and accurately. You also carry high quality products!

Helpful?
THOMAS HOHN
THOMAS HOHN
1 reviews
8 months ago
5 out of 5 stars

There are not any stems and twigs like…

There are not any stems and twigs like some other loose leaf teas.

Helpful?
SALLY ANDREWS
SALLY ANDREWS
1 reviews
8 months ago
5 out of 5 stars

easy to order great products

easy to order great products

Helpful?
Susan Bell
Susan Bell
1 reviews
8 months ago
5 out of 5 stars

I love the tea and Irish cookies

I love the tea and Irish cookies. I also appreciated the help I received, making sure my new address was correct for delivery.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Consistently The Best

I have been buying for years. English Tea Store offers consistently great service. They have a wonderful variety of teas and other products that are hard to get. They are MY special place.

Helpful?
8 months ago
5 out of 5 stars

They answer calls and really try to fix…

They answer calls and really try to fix problems. I like doing business with them. My orders+ Come when they say they will.

Helpful?
Denise K
Denise K
1 reviews
8 months ago
5 out of 5 stars

The delivery speed was excellent

The delivery speed was excellent

Helpful?

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