English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Nancy Price
Nancy Price
1 reviews
7 months ago
5 out of 5 stars

All items as advertised

All items as advertised. Great quality. Made my tea party a special event.

Helpful?
susan bunn
susan bunn
1 reviews
7 months ago
5 out of 5 stars

I bought English Easter eggs for my 11…

I bought English Easter eggs for my 11 grandchildren, they were thrilled!

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Lora
Lora
1 reviews
7 months ago
5 out of 5 stars

ALL of the teas I have ordered have…

ALL of the teas I have ordered have been superb!

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Richard M
Richard M
1 reviews
7 months ago
5 out of 5 stars

New teas to explore.

New flavors and quick service.

Helpful?
7 months ago
5 out of 5 stars

Finding clotted cream

Finding clotted cream! Unable to source locally, I was lucky enough to stumble across the English Tea Store! Reasonably priced, and shipped quickly.

Helpful?
7 months ago
5 out of 5 stars

Easy returns

Easy returns, easy to use the website, quality merchandise

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Lisa E Carl
Lisa E Carl
1 reviews
7 months ago
5 out of 5 stars

Super selection

Super selection, great products!

Helpful?
Kristina
Kristina
1 reviews
7 months ago
5 out of 5 stars

Excellent experience

Excellent experience, customer service and shipping was prompt and the website was very easy to order from. Jams were delicious.

Helpful?
Paul Lewis
Paul Lewis
1 reviews
7 months ago
5 out of 5 stars

Good tea

Good tea, great service. Thanks

Helpful?
Amanda
Amanda
1 reviews
7 months ago
5 out of 5 stars

They were quick to respond and replace…

They were quick to respond and replace the idiom that was broken.

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Doris Pearson
Doris Pearson
1 reviews
7 months ago
5 out of 5 stars

Treats from English Tea

My last order was all treats for the Holiday. they were delicious. My next order will be teas for Spring!

Helpful?
7 months ago
1 out of 5 stars

Double cream arrived curtled

Double cream arrived curtled

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7 months ago
5 out of 5 stars

I love the products but sadly

I love the products but sadly, didn't have the break-apart caramel this time.

Helpful?
7 months ago
5 out of 5 stars

Will order again!!

Orders three Easter eggs for my husband who just moved from Ireland to have for his first Easter. He loved them! They came shipped with an ice pack to keep cool and made a long journey to California in perfect shape. Will be ordering next Easter !!

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Pomponette
Pomponette
1 reviews
7 months ago
5 out of 5 stars

Biscuit days o' happiness

Fast delivery when one gets a hankering for English biscuits.

Helpful?
7 months ago
5 out of 5 stars

Everything we ordered arrived safely…

Everything we ordered arrived safely and promptly, have been a customer for many years and will be reordering again soon and recommending to others as usual. So very pleased you are available for us all and thank you kindly.

Helpful?
Suzanne Blake
Suzanne Blake
1 reviews
7 months ago
5 out of 5 stars

Love the items ❤️

The products are very good quality and price. Ordering has always gone smoothly and delivery is very prompt and within the deadline given.

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Steven Cooper
Steven Cooper
1 reviews
7 months ago
5 out of 5 stars

You had the items I was looking for and…

You had the items I was looking for and they arrived on time. Good job.

Helpful?
Bill R.
Bill R.
1 reviews
7 months ago
5 out of 5 stars

Selection & Shipping

I very much appreciate that they ship their products in boxes. A major online retailer uses plastic bags and the boxes of tea arrive crushed. I also like the selection.

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7 months ago
5 out of 5 stars

Never tire of these teas!

I've been using your tea for quite a while and am always satisfied with the selection, taste and quality

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