English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Nancy Paquin
Nancy Paquin
1 reviews
10 months ago
5 out of 5 stars

They were great!

They were great!

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10 months ago
5 out of 5 stars

Great shopping experience

Wide variety of teas and other items hard to find anywhere else. Like that the teas are packaged nicely and have a best buy date. No problems ordering online - got exactly what I ordered with no surprises. I'll be ordering from them again.

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10 months ago
5 out of 5 stars

Prompt delivery and excellent product.

Prompt delivery and excellent product.

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Pbmimsy
Pbmimsy
1 reviews
10 months ago
5 out of 5 stars

My favorite tea!

My favorite tea!

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Al
Al
1 reviews
10 months ago
5 out of 5 stars

Great service.

Great service.

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Jennifer
Jennifer
1 reviews
10 months ago
5 out of 5 stars

This company always have the best…

This company always have the best products and of the best quality and variety.

Helpful?
10 months ago
4 out of 5 stars

The Tea Store

Your website is nice and the tea arrived in a timely manner. I would have given you a 5 if the tea leaves weren't so pulverized. Not much leaves, mostly dust, which I don't like. The tea was Taylor's of Harrogate Loose Leaf English Breakfast.

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Lisa Thayer
Lisa Thayer
1 reviews
10 months ago
5 out of 5 stars

I ordered curly whurly...came in…

I ordered curly whurly...came in early....love this business...they have every candy you are looking for....

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Cheryl  Yepiz
Cheryl Yepiz
1 reviews
10 months ago
5 out of 5 stars

First time ordering First time ordering and I will…

First time ordering and I will definitely be ordering again. My teas our aromatic and taste amazing. The cookies I bought were just like I remember as a child. You won’t be disappointed.

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Abel
Abel
1 reviews
10 months ago
5 out of 5 stars

Great Tea Flavors

They have the best loose leaf teas online that I always order from them.

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ANNA SCHWARZ
ANNA SCHWARZ
1 reviews
10 months ago
4 out of 5 stars

Great source for loose tea

I like the ETS as I love ordering loose tea rather than tea bags and they usually have my favorite teas. Their service is fast and packaging is good, especially if you don't have tea tins for storage. This would have been 5 stars, but they were out of my very favorite peach and apricot black tea.

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10 months ago
5 out of 5 stars

Consistently excellentquality.

Consistently excellent quality.

Helpful?
10 months ago
5 out of 5 stars

My little yellow pot..

I have always enjoyed drinking tea. Since childhood. Come from a long line of tea drinkers. I enjoy loose tea when I make the time to experience. Now, in my dosage I like a strong tea. Your product makes that possible.

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10 months ago
2 out of 5 stars

Poor quality

This item looked nice on the website. However, when I received it, it was obviously cheaply made. The porcelain surface wasn't smooth. The picture, the snowman, was distorted embarrassedly.

Helpful?
10 months ago
5 out of 5 stars

My order arrived on time and the…

My order arrived on time and the packaging was great. I will definitely order from you again!

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CKG
CKG
1 reviews
10 months ago
5 out of 5 stars

Shopping and ordering ease

Shopping and ordering ease Product selection Processing time from order to delivery quick and easy

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Adam Fox
Adam Fox
1 reviews
10 months ago
5 out of 5 stars

Quick

Quick, items as expected.

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10 months ago
5 out of 5 stars

Everything I ordered came as I expected…

Everything I ordered came as I expected !!

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Harry Brand
Harry Brand
1 reviews
10 months ago
4 out of 5 stars

Need to sell more European…

Need to sell more European cookies,chocolates and other tea biscuits not just British areas .

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HM
HM
1 reviews
10 months ago
5 out of 5 stars

Folláin Seville Orange Marmalade

A favorite of mine, more tart than sweet. Items were received soon after placing order. Glass jars were adequately packaged and received in good condition.

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