English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

0
0
🔥 High engagement

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Greta Muscutt
Greta Muscutt
1 reviews
10 months ago
5 out of 5 stars

Once again you were fast and I was…

Once again you were fast and I was thankful for that!

Helpful?
10 months ago
5 out of 5 stars

Always quality products

Always quality products. Website is user friendly. Wide variety of products from tea to accessories, baking mixes,specialty candy and pre-made cakes and puddings. The descriptions of tea flavors is spot on when received.

Helpful?
Darlene
Darlene
1 reviews
10 months ago
5 out of 5 stars

The black current conserve (jam) is great…

The black current conserve (jam) is very good. Came on time & as advertised. Would buy from Duerr again.

Helpful?
Richard
Richard
1 reviews
10 months ago
5 out of 5 stars

Best online tea seller.

I purchased a variety of teas and they were all extremely good. Excellent selection and price.

Helpful?
Mary  Corvese
Mary Corvese
1 reviews
10 months ago
5 out of 5 stars

The ease of ordering and the time it…

The ease of ordering and the time it took for my purchase to arrive. Great selections.

Helpful?
10 months ago
5 out of 5 stars

Shipping was fast

Shipping was fast. I didn't have to England to get the stuff I cant get in the US and the prices were not too high.

Helpful?
10 months ago
5 out of 5 stars

Very good selection of teas

Very good selection of teas, including ability to buy 1 oz of many different teas, good customer service, and good prices

Helpful?
Sinthia
Sinthia
1 reviews
10 months ago
5 out of 5 stars

Very happy experience

Always enjoy the experience of new teas. You have a good choice.

Helpful?
Carebear
Carebear
1 reviews
10 months ago
3 out of 5 stars

tea was amazing

I loved the tea I ordered the vanilla tea and Raspberry tea were very nice as were the oatmeal cookies. but the white chocolate and Raspberry cookies were missing white chocolate chips looked as if someone dug them out so strange

Helpful?
charles bloom
charles bloom
1 reviews
10 months ago
5 out of 5 stars

One of the best earl grey teas I’ve…

One of the best earl grey teas I’ve tasted.

Helpful?
DM-NY
DM-NY
1 reviews
10 months ago
5 out of 5 stars

I was searching for that style teapot…

I was searching for that style teapot and, within minutes, the order was placed; the next day, I was informed that it had been shipped.

Helpful?
10 months ago
5 out of 5 stars

My order was accurate.

My order was accurate, quality of product was excellent, and delivered in a timely manner. Thank you. Gj

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Lindsay Seals
Lindsay Seals
1 reviews
10 months ago
5 out of 5 stars

Fresh and delicious.

I bought this for my girlfriend that grew up in London. She throughly enjoyed it.

Helpful?
10 months ago
5 out of 5 stars

This was my first order and I was…

This was my first order and I was impressed. The product were better than I imagined.

Helpful?
10 months ago
5 out of 5 stars

I received product on time and nothing…

I received product on time and nothing was broke

Helpful?
Walter Taylor
Walter Taylor
1 reviews
10 months ago
5 out of 5 stars

Loose Leaf Tea Paradise

Thrilled by all the many varieties- especially decaf and herbals.

Helpful?
Kate
Kate
1 reviews
10 months ago
5 out of 5 stars

Christmas cracker shopping done!…

The after Christmas price wasn't bad for a box of twelve Christmas crackers, especially when they are a Union Jack design.

Helpful?
10 months ago
5 out of 5 stars

Always there

Always there, always reliable, they feed my need for a selection of teas and an occasional treat.

Helpful?
10 months ago
5 out of 5 stars

As usual

As usual, very satisfactory.

Helpful?
10 months ago
5 out of 5 stars

Super place

Super place! The delivery was fast and just what I wanted. So much better than going through Amazon!

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