English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Donald Metz
Donald Metz
1 reviews
9 months ago
5 out of 5 stars

Tea review.

Delivery took longer than expected. The tea bags were as expected.

Helpful?
Anne Wylie
Anne Wylie
1 reviews
9 months ago
5 out of 5 stars

always on time and correct…

they send my correct order and i know when something is out of stock

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Liz
Liz
1 reviews
9 months ago
3 out of 5 stars

Scottish Toffee Puerrh not as good

I’ve been ordering Scottish Toffee Puerrh tea from you for quite some time, this last batch wasn’t as flavorful as it’s always been in the past. I was disappointed.

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Fred. C
Fred. C
1 reviews
9 months ago
5 out of 5 stars

My wife and I have shopped here for…

My wife and I have shopped here for years and the product is awesome. It's the best tea around.

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Kathleen
Kathleen
1 reviews
9 months ago
5 out of 5 stars

English Tea Store has a good variety of…

English Tea Store has a good variety of teas and other foods. The site is easy to navigate. Of course, one wishes that prices were a little lower, but sadly prices will probably be going up. Still, ETS seems to be doing the best they can to keep prices down.

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Susan Douglas
Susan Douglas
1 reviews
9 months ago
5 out of 5 stars

Great shopping experience!

I was very pleased with the outstanding selection offered by the English Tea Store. My purchases were well packed and arrived sooner than expected. The website is user friendly and the overall experience was much better than other online merchants I have encountered.

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9 months ago
5 out of 5 stars

My London born MIL was tickled with the…

My London born MIL was tickled with the gift of black current jam. Thank you.

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STACEY
STACEY
1 reviews
9 months ago
5 out of 5 stars

Loved looking through all the items…

Loved looking through all the items there are to choose from. Ordered tea and other yummy stuff. Ordering was easy and delivery was quicker than I expected. Everything was delicious. I'm impressed and will continue to order from The English Tea Store.

Helpful?
Sheryl
Sheryl
1 reviews
9 months ago
5 out of 5 stars

Great Company & Product

A very professional experience with quality reasonable tea and very fast shipping.

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PATRICIA  CASE
PATRICIA CASE
1 reviews
9 months ago
5 out of 5 stars

Can always count on English Tea Store…

Can always count on English Tea Store to fill my orders quickly and at a fair price.

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9 months ago
5 out of 5 stars

Organic Assam Taste

The service, price and of course the taste. Great anytime of the day!!

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Mike
Mike
1 reviews
9 months ago
5 out of 5 stars

easy ordering

easy ordering. fast delivery.

Helpful?
9 months ago
5 out of 5 stars

Great selection

Great selection, and sample sizes of many varieties. Lots of unique flavors.

Helpful?
Ms Bee
Ms Bee
1 reviews
9 months ago
5 out of 5 stars

I loved all of the teas

I loved all of the teas that I purchased in my last order. I only wish the tea for one teapot that I previously ordered was still available.

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Valerie
Valerie
1 reviews
9 months ago
5 out of 5 stars

Great source of excellent tea!

Love the large selection of tea and supplies!

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INES MORCOMBE
INES MORCOMBE
1 reviews
9 months ago
5 out of 5 stars

Good prices

Good prices, quick delivery and care. They wrapped the marmalades very nicely to avoid exploding while in transit. Thank you guys,

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Lissa Blood
Lissa Blood
1 reviews
9 months ago
5 out of 5 stars

Quick delivery

Quick delivery, always good

Helpful?
Bruce
Bruce
1 reviews
9 months ago
3 out of 5 stars

Jam is very old

I bought 6 jars of jam, one had a loose lid and I got a quick refund. That was good. They all were quite old. Some within 3 months of expiration. That is old for jam. In the store it usually has about a 2 year expiration.

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9 months ago
5 out of 5 stars

Always great prices and service.

Always great prices and service.

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Carolyn James
Carolyn James
1 reviews
9 months ago
4 out of 5 stars

Scottish Breakfast Tea Delicious!

Love the products, pricing and service. Please bring back the Scottish Breakfast Tea, tea bags, individually wrapped, in box of 50 (or even 100). Individually wrapped are essential for having in my bag, taking on travel, including in homemade gift baskets.

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