English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Joanna White
Joanna White
1 reviews
9 months ago
5 out of 5 stars

My friend is impossible to buy for

My friend is impossible to buy for - she loved the English tea assortment and the presentation box is beautiful!

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9 months ago
5 out of 5 stars

You always carry my favorite tea…

You always carry my favorite tea (Sowmee), the packaging is sensible, the service is brisk, the delivery fast and easy - what's not to love?

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9 months ago
5 out of 5 stars

Ii received exactly what I ordered and…

Ii received exactly what I ordered and it arrived at a reasonable time.

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Scott Miller
Scott Miller
1 reviews
9 months ago
5 out of 5 stars

I already submitted a video review.

I already submitted a video review.

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Danita Carter
Danita Carter
1 reviews
9 months ago
5 out of 5 stars

Delivery was good

Delivery was good, nothing damaged

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9 months ago
4 out of 5 stars

Good experience

Good experience. Would have been better if rain check was available- they were out of several flavors I wanted and removed one from my order. Discounts was not applied to a specific brand and customer service never told me why.

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Teresa Fannin
Teresa Fannin
1 reviews
9 months ago
5 out of 5 stars

Good job!

Deliveries are on time, packaged nicely and I love the ability to try out new teas with the one oz sized selection.

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JANET
JANET
1 reviews
9 months ago
1 out of 5 stars

I ordered cranberry orange scone mix…

I ordered cranberry orange scone mix and never received it.

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SJS
SJS
1 reviews
9 months ago
5 out of 5 stars

Good tea pot

Good tea pot

Helpful?
9 months ago
5 out of 5 stars

Interesting and great variety of teas

Interesting and great variety of teas. Quick delivery. Thank you!

Helpful?
9 months ago
5 out of 5 stars

Whatever i ordered from English Tea…

Whatever i ordered from English Tea Store is just awesome and of best quality, loved the service!

Helpful?
Karen
Karen
1 reviews
9 months ago
5 out of 5 stars

The teas were very good and had such…

The teas were very good and had such great flavor

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RITA BAKER
RITA BAKER
1 reviews
9 months ago
5 out of 5 stars

Successful High Tea

Found cite online and ordered via phone. My order came in timely manner and products were fresh and delicious, Made my "High Tea Party" a big success,

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Dianna
Dianna
1 reviews
9 months ago
5 out of 5 stars

Price was good and delivery was fast

Price was good and delivery was fast

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9 months ago
5 out of 5 stars

Delicious tea

Delicious tea. Fast delivery

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Heather
Heather
1 reviews
9 months ago
5 out of 5 stars

Excellent Customer Service

All the products I have ordered through the English Tea Store have been excellent. My latest order was delivered to the incorrect address and Customer Service quickly had another package sent to me. I am very grateful! Thank you, English Tea Store!

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9 months ago
5 out of 5 stars

Delicious products! Fast delivery!

All of the products that I order from the English Tea Store are always of the best quality and arrive in stellar condition! Thank you! My biscuits were delicious! I’m still working on my clotted cream and jam! Yummy!

Helpful?
Scott Young
Scott Young
1 reviews
9 months ago
1 out of 5 stars

You need to improve your packaging

You need to improve your packaging. Half of the order of jelly arrived broken. One of the replacements arrived with the jar opened. All preventable if more care was taken in the shipment. I wasn’t even asked if I wanted a replacement sent, I was refunded the price of the damaged jar.

Helpful?
John Bugay
John Bugay
1 reviews
9 months ago
5 out of 5 stars

Great service again

My items were correct, sent on schedule and arrived undamaged. Once again a great purchase. I will be purchasing from English Tea Store again.

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Judy Matlock
Judy Matlock
1 reviews
9 months ago
5 out of 5 stars

Exceeded Expectations…

Lots of choices -- every tea I purchased has exceeded my expectations.

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