English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Brad Chetosky
Brad Chetosky
1 reviews
9 months ago
5 out of 5 stars

Items came on time and at a fair…

Items came on time and at a fair price.will definitely use your service again.

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Linda
Linda
1 reviews
9 months ago
5 out of 5 stars

The offerings are terrific

The offerings are terrific. I only wish the items I want would not sell out so quickly. I enjoy the scone mixes and jams. The Taveners Allsorts are fresh and addictive. I’m a repeat customer enjoying all the items I love from London with a closer proximity.

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9 months ago
5 out of 5 stars

Best British treats!

We love this store for all of our British goodies. 😊

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9 months ago
5 out of 5 stars

Delivery when promised

Delivery when promised. Excellent product

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9 months ago
5 out of 5 stars

British chocolate

Love ordering my British chocolate from Englishteastore.....As a Brit living in the US, I get excited whenever I see a package from Englishteasore..especially Cadburys!

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Carol
Carol
1 reviews
9 months ago
5 out of 5 stars

Great product fast delivery got…

Great product fast delivery got everything I need thank you

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9 months ago
1 out of 5 stars

I never received my order

I never received my order. I even spoke to a female team member who made sure i had it delivered to my address and that was almost a month ago. I want a refund.

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9 months ago
5 out of 5 stars

I received my order quickly and the tea…

I received my order quickly and the tea is amazing.

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Janet Hanson
Janet Hanson
1 reviews
9 months ago
5 out of 5 stars

There was a broken part and it was…

There was a broken part and it was replaced right away.

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9 months ago
5 out of 5 stars

Promptly received my order

Promptly received my order. The products on offer are difficult to source elsewhere. However, you run low on inventory of your best sellers and don’t seem to restock for long intervals. Your outstanding varieties of tea are wonderful. My favorite is Scottish caramel pur-erh. It is heaven in a cup.

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9 months ago
5 out of 5 stars

Satisfied

I received the tea I ordered in a reasonable amount of time at a reasonable price.

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C A Schmidt
C A Schmidt
1 reviews
9 months ago
5 out of 5 stars

My purchase was a gift to share with my…

My purchase was a gift to share with my grandchildren. They were delighted with the candy. This made my purchase perfect.

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Nancy
Nancy
1 reviews
9 months ago
5 out of 5 stars

You make the best decaf black tea

You make the best decaf black tea! And your shipping time is great. Thank you!

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Carol
Carol
1 reviews
9 months ago
5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, good choices of tea and speedy delivery! I’m enjoying my tea very much!

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Elaine
Elaine
1 reviews
9 months ago
5 out of 5 stars

Great service

Great service, fast shipping.

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NQ
NQ
1 reviews
9 months ago
5 out of 5 stars

Excellent Marmalade

Excellent Marmalade It was promptly delivered. Thanks.

Helpful?
9 months ago
5 out of 5 stars

Easy and fast and good product

it all went easy and fast and I love the tea candle holder and use it to keep my cut warm!

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Helen Friend
Helen Friend
1 reviews
9 months ago
1 out of 5 stars

My order was never delivered

My order was never delivered

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norma bumann
norma bumann
1 reviews
9 months ago
5 out of 5 stars

item in stock that i wanted

item in stock that i wanted

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Rachel Butler
Rachel Butler
1 reviews
9 months ago
5 out of 5 stars

You always carry my favorite tea…

You always carry my favorite tea (Sowmee), the packaging is sensible, the service is brisk, the delivery fast and easy - what's not to love?

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