English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Wynne OConnor
Wynne OConnor
1 reviews
9 months ago
5 out of 5 stars

Good product

Product is good. Delivery was on time and uneventful.

Helpful?
9 months ago
5 out of 5 stars

first of first order never arrived

first of first order never arrived , and english tea store , got me a new order out fast and it was delivered , and I appreciated the quick response and turn around

Helpful?
9 months ago
5 out of 5 stars

Delivery was quicker than stated

Delivery was quicker than stated, packaging was perfect, and the items were great and fresh. Very pleased.

Helpful?
Heather
Heather
1 reviews
9 months ago
5 out of 5 stars

I love the items I received

I love the items I received! I love clotted cream and teas! Thank you!!!

Helpful?
Tiffany Davis
Tiffany Davis
1 reviews
9 months ago
1 out of 5 stars

I placed an order to be delivered…

I placed an order to be delivered before a birthday tea party. The items were delivered 2 days after the party. They're return policy did not allow me to return the items. I was told the shipping policy gives them extra time for items to be delivered even though the projected delivery time showed the items arriving in time.

Helpful?
Woolson
Woolson
1 reviews
9 months ago
5 out of 5 stars

I am no longer able to get the tea I…

I am no longer able to get the tea I like in my area. So glad to find your site and my tea. I will continue to buy it from you. Gloria Woolson

Helpful?
Carol Lyman
Carol Lyman
1 reviews
9 months ago
5 out of 5 stars

Great customer service …

You have great product and you gave good information as to when our order was to come. Will definitely be ordering from you again when we are back in the States.

Helpful?
kaz
kaz
1 reviews
9 months ago
5 out of 5 stars

The site is easy to navigate and the…

The site is easy to navigate and the items are always packed well. I enjoy all the items I receive.

Helpful?
Barbara
Barbara
1 reviews
9 months ago
5 out of 5 stars

English tea back in the States!

Discovered a delicious tea while traveling in England. So happy to be able to get it here in only a few days!

Helpful?
Bob
Bob
1 reviews
9 months ago
5 out of 5 stars

Great products and great service

Great products and great service

Helpful?
Erick
Erick
1 reviews
9 months ago
5 out of 5 stars

blueblood

Found everything easy, fast check out. Lots of products to choose from, decent prices

Helpful?
Sean M.
Sean M.
1 reviews
9 months ago
5 out of 5 stars

Great selection

Great selection, great service.

Helpful?
9 months ago
5 out of 5 stars

wonderful place to get tea and british…

wonderful place to get tea and british food items

Helpful?
James Jones
James Jones
1 reviews
9 months ago
5 out of 5 stars

I have been a customer with the English…

I have been a customer with the English Tea Store for a few years on now and I am a big fan of their Blood Orange Loose tea and their Peach Apricot Loose Tea. Both brew exceptionally well. The flavors are consistent and is great each time. I am also a fan of the Winter Raspberry Loose Tea. If I had any suggestions I would Recommend other great flavors of tea, such as Cranberry Orange, maybe a Strawberries and Cream or any flavor that has a light sweet flavor or combo flavors.

Helpful?
Mike Higgins
Mike Higgins
1 reviews
9 months ago
5 out of 5 stars

Superb tea at competitive prices…

Superb tea at competitive prices delivered promptly. Great selection of specialty flavored teas! I’ve my morning tea, afternoon and evening tea for relaxing.

Helpful?
9 months ago
5 out of 5 stars

Quick delivery once again

Quick delivery once again. Your peppermint tea is excellent.

Helpful?
9 months ago
5 out of 5 stars

The English Tea Store is convenient.

The store offers Assam tea by the bag, a real convenience for me. I also appreciate ordering the tea biscuits I enjoy, rather than searching for them with limited success elsewhere.

Helpful?
Carole
Carole
1 reviews
9 months ago
5 out of 5 stars

I loved the variety of products…

I loved the variety of products available. Many were at a reasonable price. Even better, some were on special. The order shipped quickly and was well packed to arrive in great condition. Very happy I found this store!

Helpful?
Brenda
Brenda
1 reviews
9 months ago
5 out of 5 stars

Bonne Maman Preserves

You have my favorite peach preservers and at a good price. When Some got broke during shipping you replaced them right away.

Helpful?
Tom
Tom
1 reviews
9 months ago
5 out of 5 stars

Find your perfect cup here

The English tea Store has a Great selection of tea and all things to go with from honey to cookies. As well as anything needed to make the perfect pot or cup with pots and cups

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About English Tea Store

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.