English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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8 months ago
5 out of 5 stars

Received 2 tasty teas

Received 2 tasty teas. Their website works well and had a quick delivery.

Helpful?
Zdena Sedivy
Zdena Sedivy
1 reviews
8 months ago
5 out of 5 stars

I just like

I just like, when I want organic tea, ETS have it.

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8 months ago
5 out of 5 stars

Easy to order

Easy to order. Good variety of hard to find items. Very quick delivery!

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Mary
Mary
1 reviews
8 months ago
5 out of 5 stars

Happy Customer

Was able to find exactly the teas I wanted. I've been very pleased with my orders.

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Diana
Diana
1 reviews
8 months ago
5 out of 5 stars

Best Birthday Gift Ever

I was able to get a gift for my friend that created smiles and overwhelming delight. It was something she would never have ordered herself. My choices (Single Serve Teapot and Cup and a Tea Bag Variety) were new experiences for her.

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8 months ago
5 out of 5 stars

This is my source for Caravan tea

This is my source for Caravan tea. I have been getting it for years from you guys. The tea is fresh and aromatic. The ordering procedure is fine.

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8 months ago
5 out of 5 stars

My orders are always shipped timely and…

My orders are always shipped timely and the items I ordered are always correct.

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Nicole
Nicole
1 reviews
8 months ago
5 out of 5 stars

Best place for 🇬🇧 favorites…

Love shopping here for my niche tea party items. Local, fast and carefully packaged shipping.

Helpful?
Archie Evans
Archie Evans
1 reviews
8 months ago
2 out of 5 stars

I did not like the quality of the…

I did not like the quality of the biscuits. It's stale.

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STB
STB
1 reviews
8 months ago
5 out of 5 stars

The tea cups were a gift and were a big…

The tea cups were a gift and were a big hit, and arrived on time and unbroken.

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8 months ago
5 out of 5 stars

The Sampler packs are perfect for testing new teas!

I came here because this store was the only place I could find the rose lemonade tea. I'm so glad I decided to fill my cart with one of the sampler packs as well. The assam and the Earl Grey are delicious and I'm slowly working my way through the rest of the teas.

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tamsen young
tamsen young
1 reviews
8 months ago
5 out of 5 stars

fast delivery

fast delivery. delicious product

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8 months ago
5 out of 5 stars

Arrived in great condition

Arrived in great condition, was well boxed !

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Karen  M
Karen M
1 reviews
8 months ago
5 out of 5 stars

The Wonderful World of English Tea

The English Tea Store has a wonderful selection of teas, presented in an easy to use web display. I love that you can buy tea in bulk. The turn around time from web ordering to delivery is quick, and the products are fresh and come in durable tea preserving packaging. All around excellent products and service.

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John Burnett
John Burnett
1 reviews
8 months ago
2 out of 5 stars

Oder was incomplete with no information…

Oder was incomplete with no information as to when to expect the remainder

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Joy Connolly
Joy Connolly
1 reviews
8 months ago
4 out of 5 stars

Purchase came quickly

Purchase came quickly. Got the tea I wanted, which is not available in local stores. Lots of other interesting things to try.

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jimmy king
jimmy king
1 reviews
8 months ago
5 out of 5 stars

they handled my order without any…

they handled my order without any problem.

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8 months ago
2 out of 5 stars

Well didn't fill order because of…

Well didn't fill order because of discontinued items left me jumping thru hoops to consider something different gift for a wedding in nine days at the time of cancellation.

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Shelley Gazy
Shelley Gazy
1 reviews
8 months ago
5 out of 5 stars

Well packaged,therefore the porcelain…

Well packaged,therefore the porcelain was unbroken. Thank you.

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