Review summary

Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Made sure everything was sorted in the…

Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.

N
Overall good service

Overall good service

S
Remortgage

Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.

M
They were tremendously helpful…

They were tremendously helpful throughout

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All reviews

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Showing 921 - 930 of 996 reviews
K
5 out of 5 stars

Great Service

Great Service, it has been very helpful. I received notifications each time when there was an update, there is no need to chase to find out an update.

Date of experience: August 28, 2024

MM
5 out of 5 stars

Excellent service

Most of the details were completed and uploaded via a portal, which enabled quick turnaround of information submitted, however there was a real person who responded quickly to queries and questions.

Date of experience: August 28, 2024

C
1 out of 5 stars

Useless

Trying to remortgage for a while now and we had the misfortune to have this lazy and incompetent company to do the paper bits. If you don't chase them at every step, you'll never complete the remortgage. We even had to call the bank only for the bank to tell us we shouldn't have to call them when it's the Enact's job to make sure everything is right. They're asking for the same papers to be signed over and over again, even if you already sent them weeks ago. Internally, the communication seems to be inexistent. Whenever you see Enact, run and don't look back.

Date of experience: August 27, 2024

AF
5 out of 5 stars

Highly recommend and would use again…

Highly recommend and would use again .The portal helps to keep you informed

Date of experience: August 23, 2024

WC
5 out of 5 stars

The service was great

The service was great, inquiries were answered quickly and helped solve any problems regarding my remortgage.

Date of experience: August 23, 2024

jd
5 out of 5 stars

Enact helped complete my re mortgage

Enact helped complete my re mortgage, I found them excellent, prompt and very efficient professionally. I would definitely recommend Enact for all legal matters.

Date of experience: August 22, 2024

RH
5 out of 5 stars

I recently used Enact Conveyancing for…

I recently used Enact Conveyancing for my BTL remortgage and was thoroughly impressed with their service. Communication was excellent throughout the process both for myself and our financial adviser, and their user-friendly portal made everything easy to manage. The portal allowed me to track progress, upload documents, and always stay informed. What stood out most was the team's availability and willingness to help. Whenever we had a question, there was always someone ready and accommodating. Overall, Enact Conveyancing made the remortgage process smooth and stress-free. I highly recommend their services.

Date of experience: August 21, 2024

SF
5 out of 5 stars

Great experience throughout.....

Great experience throughout...... any issues were sorted quickly

Date of experience: August 21, 2024

SS
5 out of 5 stars

I successfully re-mortgaged and Enact…

I successfully re-mortgaged and Enact handled everything extremely well. I got notified and prompted when I needed to complete something. From my last experience 10 years ago with a solicitors company that you could never get hold of, this was an absolutely brilliant service which addresses all your "what if" concerns and removes anxiety, and they are always available to chat without waiting for call-backs that dont happen

Date of experience: August 21, 2024

MA
5 out of 5 stars

Great service …

Kept me informed all the way through the process. So easy to use the online portal.

Date of experience: August 20, 2024

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