Superb Service
Excellent, great communication, packed very well. Arrived on time, Noah and Oscar were friendly, very helpful and professional. 10 out of 10…👍 thank you
Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Excellent, great communication, packed very well. Arrived on time, Noah and Oscar were friendly, very helpful and professional. 10 out of 10…👍 thank you
Pete and Sal were excellent! Helpful information on delivery times and efficient assembly of Sunbeds. Very satisfied with Empire delivery. Thank you Ruth Bligh
Pete & Sal were great - very efficient, friendly and courteous. We had a slight issue with our sofa (nothing to do with them) and they recorded everything for us to report back to the sofa company. Would highly recommend, thank you!
Very happy with my furniture delivery from Fishpools, delivered by Noah and H. Efficient and polite, they carried everything into the house, unwrapped, set up and inspected the furniture, asked me to check it was ok then took all the masses of packaging away with them. Nice guys.
Vince and Pete were great! They put the chair in place, took away the packaging and even popped the feet on for me. Couldn't ask for more! Thank you
Keep me updated as to delivery times. Driver very helpful
Lads were brilliant and a good sport. Worked with cheerfulness and gave ideas as well. No complaints
Very quick service , super super friendly guys
We had our garden furniture delivered by Empire Delivery this morning. Two chaps called Pete and Vince who could not have been any nicer or more helpful. We were told assembly was not included (the company we purchased from made a mistake). Pete and Vince did not hesitate and just got on with it and did what they had to. Great company, great staff and a job well done!
Noah and Oscar were polite and professional. Noah put the sofa together and ensured it all worked prior to leaving
Pete and Sal were brilliant - very friendly and efficient :)
The delivery required a heavy latex double mattres to be removed and replaced with another to a 3rd floor bedroom up narrow stairs. They did so diligently and with good humour. Coudn't ask for more.
Pete and Sal were fantastic delivery folks dropping off and assembling my sofa - professional, organised, and super friendly!
We had Pete and Sal deliver our new sofa. They were very professional and very respectful of our home. Very happy with their services.
I just had my new sofa bed delivered by Pete and Sal, who were courteous, professional, and thoughtful. From calling 20 minutes out and asking whether to take their shoes off at the door to putting pads on the bottom of the sofa so as not to scuff the floors, they were incredible. I only hope everyone is as lucky as I was to have these two guys working on this particular job. Empire was also great keeping in touch through the whole delivery process
The delivery chaps were very polite & put the furniture boxes where we wanted them highly recommended
They called 20 min before delivery, as promised. They were respectful with my sofa and handling it in the building. They took the wrapping away with them, Very cheerful staff, courteous and hard working (4 flights of stairs). Well done, Chris Mason!
Timely and polite.
Pete and Sal delivered our beds and headboards today. They assembled everything and were extremely polite and helpful. Great company and great service. Thank you very much.
The delivery from informing me of the expected date to the actual delivery was excellent. I was informed of timings a few days before and well informed in the day if the timing. The call 20 minutes before delivery was excellent and as promised and the delivery guys were very helpful, polite and accommodating with where the parcels needed to go. They were fantastic and a credit to your company.
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