Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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Filter by rating:
Anne Law
Anne Law
1 reviews
12 months ago
5 out of 5 stars

Great service

The delivery team were very communicative on their way here which really helped me plan my day. When they arrived they were polite and helpful!

Helpful?
customer
customer
1 reviews
12 months ago
5 out of 5 stars

Pete and Charlie were absolute…

Pete and Charlie were absolute professionals. They were courteous and quick. No problems, no faffing about. We were impressed with the speed of delivery into our house and they were great to chat to and had some banter. An asset to Empire delivery. Well done to all the team at Empire , as we sit comfortably on our lovely leather chesterfield.

Helpful?
Jean M
Jean M
1 reviews
12 months ago
5 out of 5 stars

Well organised, efficient, speedy…

Well organised efficient and speedy delivery, by 2 polite friendly men. All packaging removed and discarded. Thank you!!!

Helpful?
12 months ago
4 out of 5 stars

Delivered at promised time.

Delivered at promised time. Delivery team did a great job. Friendly and efficient team.

Helpful?
Evia Orlando
Evia Orlando
1 reviews
12 months ago
5 out of 5 stars

Great Service

Pete and Charlie were excellent. Great communication, really quick to deliver and assembled with care.

Helpful?
Emma Dennard
Emma Dennard
1 reviews
12 months ago
5 out of 5 stars

Pete and linear where anazing

Pete and linear where anazing

Helpful?
12 months ago
5 out of 5 stars

Chris and Max were helpful and…

Chris and Max were helpful and courteous in delivering our new sofa . We live off the narrow Devon lanes , and it was pitch black and no mobile signal so they had a little difficulty finding us . They then nwgoiayed the 16 irregular steps up to our house with ease and efficiency .

Helpful?
Chris Simmons
Chris Simmons
1 reviews
12 months ago
5 out of 5 stars

Brilliant!

These guys turned up bang on time and were really helpful. They got a big, 4 seater sofa through a maze of corridors and tight stairwells. Brilliant stuff!

Helpful?
customer
customer
1 reviews
12 months ago
5 out of 5 stars

Very polite & considerate drivers

Very polite drivers, taken care for the heavy item and very considerate to my house. On time and clear communication as well.

Helpful?
Colin Hull
Colin Hull
1 reviews
12 months ago
5 out of 5 stars

Thanks to Pete & Lumear

Thanks to Pete & Lumear, difficult and awkward. They got the job done. They were courteous, polite and helpful

Helpful?
Paul
Paul
1 reviews
12 months ago
5 out of 5 stars

Excellent service.

Excellent service. Communication about delivery time was perfect. Delivered by two considerate and courteous gents. If only all delivery companies worked as this. Thank you.

Helpful?
Robert Bloom
Robert Bloom
1 reviews
12 months ago
5 out of 5 stars

Pete & Charlie

Pete & Charlie - great delivery!

Helpful?
Michelle
Michelle
1 reviews
12 months ago
5 out of 5 stars

Pete and Lumear delivered my cocoon…

Pete and Lumear delivered my cocoon corner sofa bed. They put my sofa together with ease. Demonstrated how to turn it into a bed. Then gave me the opportunity to practise. Finally they removed all boxes and packaging. Both were friendly and professional. Thank you!

Helpful?
Linda
Linda
1 reviews
12 months ago
5 out of 5 stars

Furniture arrived on time with a call…

Furniture arrived on time with a call beforehand by careful courteous men. Very happy with the service.

Helpful?
Consumer
Consumer
1 reviews
12 months ago
5 out of 5 stars

They were good

Chis V and Max P were quick and efficient.

Helpful?
Lisa
Lisa
1 reviews
12 months ago
5 out of 5 stars

Delivery team were fantastic

Delivery team were fantastic! They were polite and cheerful and had the replacement part of our sofa installed within minutes. Excellent service.

Helpful?
LAKIS JUZWA
LAKIS JUZWA
1 reviews
12 months ago
5 out of 5 stars

Pete & Charlie - the super team!

Pete & Charlie - the super friendly & most helpful Team! Upon arrival, all steps for moving boxes and assembly was clearly explained with the entire process running very smoothly. Very happy with the experience - wishing to Pete & Charlie all the best!

Helpful?
yann tricard
yann tricard
1 reviews
12 months ago
5 out of 5 stars

Pete and Charlie were simply fantastic

Pete and Charlie were simply fantastic. Super efficient, friendly and tidy. We could not recommend them more highly.

Helpful?
Geebo Geebo
Geebo Geebo
1 reviews
12 months ago
5 out of 5 stars

Brilliant lads

Brilliant lads! Even after a tough delivery before ours in the pouring rain, they delivered our sofa with smiles and great chat. Getting the sofa in its rightful place was efficient and fast. Would have loved to keep Chris and Lumear longer!

Helpful?
12 months ago
5 out of 5 stars

Pete and Mason were great

Pete and Mason were great. Contacted me in advance, nothing was too much bother ( despite the narrow stairs). Very friendly and professional. Fast too!

Helpful?

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