Fantastic service
Chris and Charlie were very polite and helpful. Travelled a long way to make the delivery but nothing was too much trouble.
Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Chris and Charlie were very polite and helpful. Travelled a long way to make the delivery but nothing was too much trouble.
Great delivery service from Sonny and Will! Friendly and helpful. Thank you again :)
Great delivery team. Chris and Max were on time, friendly and helpful. Professional delivery into the house.
The delivery team showed up in the planned time slot, kept me updated on the exact time they'd be there and then were friendly and helpful, getting the job of delivering and assembling the new couch quickly and easily. Thanks to Pete, Max and Matt for making this a great experience!
Pete and Mason delivered our sofa. They were very efficient, friendly and helpful. Thanks guys have a great Christmas
Pete & Mason delivered our sofa. Super friendly & professional. Called 20 mins before arriving and in the time window we were given. Very Quickly assembled and demonstrated how to use the sofa bed ect. Great service!
Chris v and Mason delivered our cocoon sofa and were swift and professional. Their instructions were simple to understand.
Pete and Matt provided an excellent service. They called 40 minutes ahead of delivery, installed the furniture upstairs, and provided a demo (sofa bed mechanism/storage). They were quick, efficient, friendly, and took all the packaging with them. Thank you!
Pete & Matt were very friendly and polite, put the sofa together lovely for us, absolutely love it! Perfect company :)
The delivery went well, the 2 men who delivered were very pleasant and professional and all went without a hitch. Very happy with the service.
Great communication and on time also helpful and friendly
After initial problems with delivery dates, the actual delivery went smoothly, on time, with notification at each stage on the day. Extremely helpful and cheerful delivery staff, Chris and Charlie couldn’t have done more, going out of their way to make sure the new sofa was in good order, in the right place, and my home (with a white carpet) left immaculately clean.
Chris.V and Charlie.V delivered my item today. Very courteous. Received a call 20 mins before arrival. Turned up on time. Excellent service.
Absolutely amazing service, lads are very polite and professional. Merry Christmas lads and thanks again 5⭐️ Chris V & Charlie V
I had the pleasure of Pete, Max and Matt to deliver and put together my sofa. They were great guys, thank you.
Empire delivery provided an excellent service. I was given plenty of notice before the delivery and kept informed of progress on the day of delivery. The delivery itself was on-time and the assembly of the furniture after delivery was carried out quickly and efficiently.
First of all, let me say that the two gentlemen who delivered the sofa were courteous pleasant and on time. They attempted to carry a 140 kg sofa up the stairs and after causing a significant hole in the wall, they took it back outside, dismantled it and then with great ease took the remaining sofa upstairs and reassembled it. Potentially a 4 star review depending on how the hole in my wall is handled by the company.
Communication was first class, we were kept informed throughout and they actually came a bit early! Chris and Mason were courteous, quick and efficient, taking care when moving our new sofa through the house.
Great lads and a propper job done!
By far the best delivery company I have ever come across! A big thank you to the 3 delivery persons Pete, Max and Mat who were courteous, professional and competent. They arrived within the timeframe previously advised and fitted my new sofa bed in no time and hassle free. I am very pleased.
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