Really great service
Quick, polite and speedy delivery + assembly of our Cocoon sofa.
Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Quick, polite and speedy delivery + assembly of our Cocoon sofa.
Great service. Furniture delivered and assembled with great courtesy, and cheerfulness never wavered - even when it all had to be transported down the garden to summerhouse.
Pete and Max P kept me informed of delivery time, were polite and courteous and careful when carrying two sofa beds to 2nd Floor. Knowledgeable in constructing the furniture pieces .
Maxwell + Any were great - problem solvers!
I ordered this online first time doing this The bed arrived it is perfect love the finish and the storage Efficient service Thank you
Pete & Vince were great.
Pete and Vince were very helpful they even went out of their way and fixed the broken hydrolyics on the ottoman bed as they were broken and then attached the headboard.
Swift and easy delivery.
Had a sofa delivered, the guys were great, good communication, friendly and installed quickly without any issues.
Unbelievable service! Extremely polite, respectful and professional drivers. If I could, delivered my sofa bed with care, assembled in a blink and left wish a smile and Christmas wishes! Thank you and keep up an excellent work. Example for all other delivery service.
5 star rating. We have just had the best service ever from Chris V and Charlie from Empire delivery. From regular delivery updates throughout the day to respecting our property. They installed our sofa bed seamlessly and were incredibly polite. Thank you Empire Delivery these guys are keepers.
The delivery team were very good and delivered on time. They called us in advance so we knew when to expect them. Nice team and happy with the delivery.
Pete and Max were amazing! Delivered on time and assembled both our beds in no time! Very careful and friendly experience. Thank you!
Delivery by Pete and Max. On time, phoned in advance, got the mattress upstairs and on the bed, took care of all the packaging. Polite, cheerful and efficient. Thanks!
The two guys who came to sort out our defective sofa bed were not told beforehand that that's what they were there to do (they thought they were just doing a delivery), but that didn't phase them at all as they got to work and sorted the issue out, making sure I was happy with the result before they left. They were really friendly even though this was going to make them have a long day, finishing late. All I can say is these boys deserve a pay rise! From a very satisfied customer!
Pete and Max were great with my delivery. Delivered my chair sofa and footstool kept me informed of timings perfect . Installed my order took away all the rubbish highly recommend
Absolutely brilliant from start to finish. I was nervous to buy on line at first but so glad I took a chance. The customer service has been brilliant from the start. The delivery guys were amazing, so friendly, helpful and respectful. So rare these days and my sofa and chairs, well I LOVE THEM!!!
Delivery well inside 3hr window advised, including phone call when 15 mins away . The two delivery men were very polite, worked very hard to get our new sofa through a not ideal doorway, unpacking and assembling legs before removing all packaging too. Hard working couple of lads, credit to the company.
We had a delivery of a sofa and Alex and Derran the delivery men were absolutely fantastic. Professional friendly and very experienced. They delivered a very large sofa through a windy hallway. They are both an asset to your company, clearly hardworking and enjoying their jobs thank you so much Theresa Shenfield
Excellent delivery service. Pete and Charlie called us when they were 20 minutes away. They carefully unpacked and assembled our new modular sofa and showed us how to change it into a bed. They were both polite, friendly and professional.
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