Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
It was helpful to have a three hour window and when they arrived the two lovely chaps brought the futon into the room where it is going to be used. I am very happy about every stage of the delivery process
Clear communication email & Text prior to delivery. Clear communication on day of delivery and arrived well within time slot. Friendly delivery men. Heavy sofa bed taken to first floor flat. Great service at every stage.
Efficient, courteous and on time. Chas and Max were excellent. Couldn’t ask for more. Recommended
Great job on the delivery by Chas and Max. They kept us well informed of the arrival time and made sure packaging was kept in place to ensure no scuffs to the fabric as the item was moved into place.
Excellent service. Friendly professional team. Swift and efficient transfer of goods from lorry to room of choice. Good time slots given and then a 20 mins before arrival phone call. Highly recommend. 🤗
Max and Anglo delivered our sofa seamlessly. They were polite and efficient and were tidy and respectful of our property.
Good communication, very quick and polite!
Pete & Lumear were great, updated me on their time of arrival and we're really nice and helpful.
Sofa is outstanding quality. The service and communication from cocoon and Empire has being fantastic. I would highly recommend the company.
Prompt and courteous service from Chris, Sal and Vince. Three-hour slot given the day before and a courtesy call twenty minutes before arrival.
Excellent service provided by Chris and Mason. Delivered and installed suite of furniture, careful with getting the furniture into the living room and took all rubbish away. Very pleased.
Chris v and mason were very helpful. Thanks
Chris v and mason did such a good job! Even gave tips etc how to take care of them! If there was 15 stars would give them!
Lovely lads - quick and polite
Delivery spot on. Really helpful delivery guys and both sofas look amazing. Thank you ESC.
Excellent service from Pete and Lumear. Friendly and efficient. They kept us informed of delivery time ,checked everything for damage / flaws and removed all packaging.
Exceptional service! Professional, friendly, completed v challenging delivery and installation efficiently and with a smile
Chris V and Mason turned up when they said they would and were really helpful. They put my new chair together quickly and were friendly and courteous
Great delivery guys, Pete & Lumear! Kept us fully informed by email, texts when they're arriving right on time. New armchair handled & put up with great care. Even had time to admire my Lego collection. We couldn't have asked for a better & lovely delivery team!
Perfect. Chris and Mason were super efficient and friendly. Thank you both very much.
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