Efficient and professional
Efficient, friendly, polite team who explained everything to me before leaving. Would definitely recommend this professional company.
Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Efficient, friendly, polite team who explained everything to me before leaving. Would definitely recommend this professional company.
Excellent communication. Arrived exactly when they said they would. Delivery was great, brought everything into the room we wanted and the delivery guys were very friendly and helpful. Would highly recommend.
Excellent service from Pete and Sal; they kept us posted of their arrival time and all went well. Sofa assembled nicely and quickly and all packaging removed. Very respectful of our property and woud use again. Thank you !
Empire Delivery offered a great service Pete and Sal were incredibly helpful and friendly and got the new sofa in without any problems. They also took the loan sofa despite the vendor not having made them aware there was a collection. Exceptional work
Pete and Sal were great, polite, cheerful and professional. They explained how the sofa was put together and demonstrated the sofa bed.
Excellent communication and timings throughout. Professional and friendly delivery and set up. Unpacked and wrappings taken away, couldn't ask for more. Thank you. Mark and Gill
Pete and Sal delivered and put together our fab new sofa bed . Very pleasant and efficient gentlemen, a credit to your company . Thankyou so much guys !
Lovely young men - did the job very quickly! Very happy
Fantastic delivery. A couple of small issues with the Rowen home’s sofa and the company noted them down for me. Put the sofa together and they we’re careful and friendly pair. Thank you
Our sofa bed arrived last week & is comfortable to sleep on. We added a mattress topper as we were sleeping on it for a few nights. The sofa feels quite firm, not like the one in the showroom but hoping it softens over time. Customer service was great & they were very accommodating ensuring the sofa arrived by the date we needed it. We love the versatility of the sofa as corner & arm can be switched & we chose removable arm covers so that is necessary we could change them. It’s a bonus that the fabric is made from recycled plastic so environmentally friendly & easy to wipe clean. We would recommend this sofa bed.
Excellent communication and very helpful service. The delivery was on time, I was kept advised throughout, and the delivery team were first rate. Speedy and efficient delivery. Altogether excellent.
The new sofabed was slightly too big to get through the door. When the decision was made to ensure the delivery was complete on the same day, the team worked on site to ensure the sofa could fit through the door by removing the arm and the mechanism. They assembled it back and the work was completed to a good standard. The team remained calm and professional. Thank you
Really nice helpful guys who delivered my sofa, nothing was too much trouble for them. Thank you Empire delivery and Chris V and Max P
Pete and Lemaire really went above and beyond the call of duty to lift our massive sofa up to the top room of the house. What’s more, both charming chaps. Thank you very much.
There had been a mixup at the warehouse so my order (a large sofa bed!) wasn’t packaged properly, but my delivery guys (Pete and Lumear) went above and beyond and dismantled the sofa so it would fit into my flat. Not only that but they were lovely blokes too!
Pete and Lumear were very communicative before and during the delivery. It was delivered, assembled and rubbish taken within 20 minutes Recieved a phone call when they were 20 minutes away, they parked where recommended for ease of access, brought the sofa in, assembled it, took away all the packaging. They clearly get along as colleagues and it was nice to see them helping eachother and getting on with their job.
Great guys and a first class service!
Brilliant delivery. The two lads that delivered it to me were a great laugh and spent so much time making the sofa look nice before they left, which they didn’t need to do, it was a nice touch. They had already been working for over 12 hours and they were smiley as ever, you would never have known. Very highly rated, good job lads.
What can I say. We had ordered a huge modular sofa and Will and Charlie were absolute heroes. They managed to get the sofa modules 2 floors up through a tight spiral staircase and got it fully assembled then took all the rubbish with them as well. Superb delivery experience!
They were considerate, clean and did a good job Not their fault the wrong parts had been sent
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