Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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Simon  Webb
Simon Webb
1 reviews
9 months ago
5 out of 5 stars

Kept me informed regarding the date and…

Kept me informed regarding the date and time of the delivery. Polite and helpful delivery staff. An excellent experience.

Helpful?
JOHONSEN-BERG
JOHONSEN-BERG
1 reviews
9 months ago
5 out of 5 stars

Good communication about date and…

Good communication about date and timing of delivery and very helpful young men who were respectful and efficient in delivring and assembling the furniture.

Helpful?
9 months ago
5 out of 5 stars

Delivered with care

Delivered with care. Also demonstrated how to put the sofa bed up. The two delivery men were very cheerful and couldn't have been more helpful. A credit to the delivery company. Derek Harrison.

Helpful?
Teresa
Teresa
1 reviews
9 months ago
5 out of 5 stars

Delivery of sofa

Excellent service. Took great care with our new sofa and my property. Assembled the legs and took all packaging away. Very friendly staff. Really happy. Thank you.

Helpful?
9 months ago
5 out of 5 stars

Excellent delivery today in Aldeburgh

Excellent delivery today in Aldeburgh, terribly helpful guys, first class service, well done Empire….love the sofa too!

Helpful?
9 months ago
5 out of 5 stars

Sofa Delivery

Pete and Sal did a great job and were very helpful and polite.

Helpful?
9 months ago
5 out of 5 stars

Very Reliable

Empire Delivery kept me updated at all stages of the process and made the delivery when they said they would. The delivery team were polite, helpful and courteous and delivered the goods in proper condition. Well done, thank you.

Helpful?
Consumer
Consumer
1 reviews
9 months ago
5 out of 5 stars

Pete and Sal were brilliant

Pete and Sal were brilliant. Incredibly kind gentleman who were quick and efficient. Another lovely Empires experience!

Helpful?
mel miller
mel miller
1 reviews
9 months ago
5 out of 5 stars

Great delivery team placed in room &…

Great delivery team placed in room & rubbish taken away .Very friendly and efficient.

Helpful?
9 months ago
5 out of 5 stars

Armchair Delivery

The two delivery man were very friendly and helpful, it wasn't easy to get the chair i

Helpful?
 Sealey
Sealey
1 reviews
9 months ago
5 out of 5 stars

Great service at all levels, especially the delivery team.

Team that delivered the sofa were fantastic. Very friendly and helpful. Plus they were so helpful in keeping the delivery for a few weeks due to a family emergency. Really happy with all aspects of Empire Delivery

Helpful?
CLAIRE FISHER
CLAIRE FISHER
1 reviews
9 months ago
5 out of 5 stars

Great service

Great service. Chaps were friendly and polite, carried everything upstairs. Plenty of notice for time of delivery, and a call 20 minutes before arrival. Excellent. Thank you

Helpful?
Jane Cheshire
Jane Cheshire
1 reviews
9 months ago
5 out of 5 stars

I had a delivery of a sofa bed today …

I had a delivery of a sofa bed today they put it together expertly showed me how it worked and took away all the packaging. The best delivery service .

Helpful?
Lynn Higgs
Lynn Higgs
1 reviews
9 months ago
5 out of 5 stars

Superb Sofa delivery

Chris and Mason delivered our sofa on time, were polite and efficient taking care of our home at all times. Very happy with the service!

Helpful?
D.P Woking
D.P Woking
1 reviews
9 months ago
5 out of 5 stars

Big shout out for Pete & Sal who…

Big shout out for Pete & Sal who delivered, unwrapped & took away all the packaging of my beautiful new sofa! Two very helpful & pleasant guys !

Helpful?
lydia badia
lydia badia
1 reviews
9 months ago
5 out of 5 stars

Pete and Sal were very professional…

Pete and Sal were very professional when they delivered and installed our cocoon sofa. The personal touch and care makes all the difference. Thank you!

Helpful?
9 months ago
5 out of 5 stars

Professional and organised

Well organised delivery. Was kept informed throughout including email and text reminders, and a call on the day of delivery. The delivery team (Pete & Sal) were very professional and friendly, delivered and assembled the sofa and cleared away all the packaging. 5 stars

Helpful?
Iain Jones
Iain Jones
1 reviews
9 months ago
5 out of 5 stars

Good job 👍

Thank you to Chris & Mason Prompt , friendly and well organised Good job😊👍

Helpful?
Sarah Howes
Sarah Howes
1 reviews
9 months ago
5 out of 5 stars

Great delivery service!

Great delivery service!

Helpful?
Kam
Kam
1 reviews
9 months ago
5 out of 5 stars

Amazing service

Amazing service. Fantastic communication. Delivery took a while but that was communicated early on and updates given consistently. The people delivering were excellent, fitted everything and showed us how it all worked. Couldn't be happier.

Helpful?

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