Empire Delivery

The delivery team were polite and very helpful and accommodating. The collection of our 'old' sofa's was completed without fuss, the did have a bit of a challenge removing other goods off the vehicle to gain access to unload our new furniture. Never less, the new furniture was brought into the house and set-up.

Good communication, arrived when planned, courteous delivery personnel, packaging removed. Overall excellent service.

Excellent service. Extremely good communication on delivery dates and time and delivered exactly on time. Very friendly and efficient delivery guys who manoeuvred sofa in without fuss. Thoroughly recommend.

Excellent service from Pete and Sal this morning, polite, friendly and on time with a pre visit call and text to let us know they were on their way, great service very pleased.

Excellent five star service! Polite, considerate of my private space. Very good communication, schedule etc. They packaged the mattress I was returning really quickly and neatly. They placed my cover on the new one (that would have been a bit job for me to do), they took away all rubbish, cardboard and plastic. Fast. Professional. Very impressed.

Pete and Sal did a wonderful job in delivering our new sofa. They handled it with care and was fast and efficient in their work. Thanks again Pete and Sal.

Communication was accurate and informative. Data were given to suit us. Pete and Sal were very friendly yet professional, taking away all wrapping and also taking the time to make sure that the sofa was correctly assembled and positioned so that we didn't have to lift a finger. Great service.

We were kept upto date from 4pm the day before delivery as promised. Pete and Sal were great. Took care with the delivery, positioned sofa where we wanted, unwrapped, put legs on and took wrapping away. So happy with whole experience. Thanks Guys.

Excellent delivery team; on time, friendly, quickly brought in the sofa bed and assembled it. Packaging taken away. First class service, couldn’t have asked for more.

The two drivers, Pete and Sal Were absolutely delightful, friendly, smiling helpful showed me everything took away. The rubbish had a bad time, finding me, but still managed to deliver and greet me with a smile. They could not of been better. Thank you to them and to Empire. Absolutely marvellous delivery.

Pete and Sal were great. Really quick, friendly, and helpful- even did a demo of how to put the sofa into a bed and vice versa. Took all the rubbish with them. Thanks

Absolutely fantastic pair of gentlemen thst delivered my sofas. They went above and beyond to get them through a narrow door and then unpacked them and removed the rubbish absolutely fantastic would highly recommend them 🥰

The gentleman who delivered my sofa were very professional. They brought the sofa up to the room, unpacked, assembled it and took the rubbish away with them. Excellent service! I wish all deliveries were like that.

Pete and Sal were very polite and helpful. They had to install the sofa bed into a low ceiling garage loft conversion and took exceptional care to not hit the ceiling, which was not an easy thing to do. Very pleased with the service

Pete and Sal deserve a top rating, more stars if they were available. We were kept up to date on a regular basis regarding the expected delivery and they arrived on time as promised. The installation was smooth and efficient. Customer satisfaction is clearly an objective and they did not disappoint. Well done and thanks!

I was offered a delivery date with flexibility and then the day before delivery I was given a reasonable two hour time slot. They came at the agreed time, were very friendly and efficiently put my sofa together. Very happy with the service.

Excellent service all round . Clean , careful and considerate.

Angelo and Sal were brilliant. They set everything up and were so polite and helpful. Very pleased with their service.

Brilliant service, notified all the way of when my sofa bed would be delivered and it arrived safely and on time. The two guys were very friendly and respectful. Five stars all the way. Thank you for a fab service.

Thanks to Pete and Sal for a very efficient delivery, made even better by the fact they went out their way to plump the cushions of our existing Cosmo sofa that was looking a bit sad in comparison to the new one. They also explained how to put a Cosmo sofa together which our previous delivery person had not!