Excellent and reliable service
Joseph and Sal delivered our new chair promptly and politley. A most excellent and efficient delivery, great service. I cannot fault them.
Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Joseph and Sal delivered our new chair promptly and politley. A most excellent and efficient delivery, great service. I cannot fault them.
Joseph & Saul were really friendly, polite, helpful & professional. Great team!
Pete & Charles, were very good, friendly and must professional - thank you.
Pete and Charlie did a great job on the delivery, friendly and quick put the sofa together and took away all the packaging
My delivery and sofa setup was smooth and the experience made better by the friendly service offered by Pete, Sal & Lewis - thankyou
Delivery from The Chesterfield Company by Pete, Sal and Lewis was great. Contacting me to let me know they were on their way. Arrived on time where very efficient bringing the sofas in with great care - getting rid of all the packaging. Excellent service. Thank you.
Delivery of two sofas. Pete and Sal were very careful and very friendly and helped to flag up marks that were clearly sustained in the manufacture/storage which the retailer acknowledged and dealt with.
Pete and Sal were brilliant. The communication was great; they arrived when they said they would and were friendly, efficient and brilliantly helpful. A really great experience.
We were very pleased with the delivery of our Cocoon sofabed. The communication leading up to the delivery was great. Pete, Sal, and Charles were friendly, efficient, and respectful.
Chris V and Max P were top notch. I work in commercial fit out so have a lot of furniture delivered. Whilst a one off domestic delivery is a bit different I still think I’ve seen enough to be able to have a well considered opinion. Have to say Empire were represented fantastically well by these two. Empire were communicative, prompt and thoroughly professional throughout. The actual delivery was seamless and I can’t speak highly enough of them
Their customer service was outstanding, including the delivery company they use! The futon base is extremely well-made and was easy to put together. The futon itself is super comfy. Overall I'm very happy with this purchase.
Great communication and professional service.
Very good service , they have been delivering to me twice this month, great guys and could recommend to all.
Pete and Charles were very polite and friendly. They took great care bringing in our new sofa, assembled it and took the packaging away. We were also kept informed about their arrival time. Excellent service all round. This is a really first class company.
Excellent, contacted us on promised times and arrived exactly on time too. Two very polite gentlemen, put sofa bed in situ, showed us how it worked and took all packaging away. Can’t recommend highly enough. Thank you
Pete and Sal were very friendly, professional and efficient. We appreciated the fact that they came so early in the morning and made no reference to that at all. I was really impressed and pleased with their performance today.
Thank you Pete and Charles, sofa bed delivered, brought in and assembled without any fuss or drama. Care taken to explain operation of sofa bed. Good job
Speedy, cheerful and efficient delivery. Many thanks Pete and Charles
Friendly, efficient, no-hassle delivery. Great service!
Pete, Max and Charles did an excellent job delivering my sofa. They were respectful and professional at all times. Thank you!
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