Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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Hanif
Hanif
1 reviews
7 months ago
5 out of 5 stars

Carried sofa all the way down the road

Carried sofa all the way down the road. It was far. Then manouvered it into the front room and put it together. Impressive strength and technical skills. Nice guys.

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Stephen Sim
Stephen Sim
1 reviews
7 months ago
5 out of 5 stars

Excellent service

Excellent service, great communication and delivered before the estimated date, Pele and Max P were very friendly, took away all the rubbish, placed the sofa bed in the right place. For two guys to of driven over 7 hours in very good spirits an asset to Empire Delivery.

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7 months ago
5 out of 5 stars

Joseph & Sal smashed it

Joseph & Sal smashed it! (Metaphorically that is, the sofa was delivered and installed with great care). Literally made manoeuvring a 4 seater sofa bed into a small Victorian house a breeze. They knew what they were doing and it all took about 10 minutes. Amazing! Thank you

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CAROLE VARNEY
CAROLE VARNEY
1 reviews
7 months ago
5 out of 5 stars

Excellent delivery

This was the delivery of furniture. I had a call before the delivery at the time it was promised. Sal delivered my furniture, he was very professional, courteous and helpful. He removed all of the packaging and was very quick.

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F. Kenyon
F. Kenyon
1 reviews
7 months ago
5 out of 5 stars

Professional. Highly recommend.

Joseph and Sal were extremely professional and polite. They took time to make sure my sofa was fitted together properly. I have no hesitation in recommending this company.

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Christina
Christina
1 reviews
7 months ago
5 out of 5 stars

Excellent...

Sofa and chair delivered by Pele and Charlie. Lovely guys, did a great job, really happy with the service from them both. A credit to the company.

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Eric Terry
Eric Terry
1 reviews
7 months ago
5 out of 5 stars

Quality product delivered on time

Quality product delivered on time by Joseph and Sal, a friendly crew.

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Paul Burke
Paul Burke
1 reviews
7 months ago
5 out of 5 stars

Pete and Charlie were absolutely…

Pete and Charlie were absolutely brilliant they positioned the sofas and made sure that everything was spot on 100% fantastic couldn’t ask for more

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Phil Parker
Phil Parker
1 reviews
7 months ago
5 out of 5 stars

Great blokes

Great blokes, helpful, pleasant.

Helpful?
7 months ago
5 out of 5 stars

On time

On time, and professional and friendly in the delivery

Helpful?
Paul Wright
Paul Wright
1 reviews
7 months ago
5 out of 5 stars

Pete and Charlie did a fantastic job

Pete and Charlie did a fantastic job. Sofa bed arrived fully assembled but wouldn't fit through the door due to bed frame and feet. The team disassembled the sofa, got it through and then reassembled inside. Quick and clean job. Thoroughly recommended.

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7 months ago
5 out of 5 stars

It's not often I get to write a really…

It's not often I get to write a really positive review...Pete and Charlie went that extra mile to deliver our sofa...setting it up and testing the function. Very polite and proffessional at all times. An example to everyone!!!

Helpful?
Nigel Hill
Nigel Hill
1 reviews
7 months ago
5 out of 5 stars

Good job

The two gentlemen who delivered and installed the sofabed were efficient and helpful.

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7 months ago
5 out of 5 stars

Exceptional Delivery & Installation

Pete, Sal and Lewis were exceptional. On a super hot day they brought 3 large sofas and large footstool up the fire escape to our second floor flat as they wouldn’t fit in the lift. The assembly happened quickly and all was very professional. Highly rated. Thank you

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TMBW
TMBW
1 reviews
7 months ago
5 out of 5 stars

Excellent Service

Pete and Vince arrived when they said they would, took great care with the sofa, carried it into the house and unwrapped it all with cheerfulness and humour. Thank you both.

Helpful?
Paula
Paula
1 reviews
7 months ago
5 out of 5 stars

Very good!

Clear communications on delivery dates and times, great delivery team and no complaints about hauling a sofa up stairs!

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Kiana Notley
Kiana Notley
1 reviews
7 months ago
5 out of 5 stars

Really fast and professional

Joseph and Saf were great in delivering and assembling my sofa - they were really polite too.

Helpful?
7 months ago
5 out of 5 stars

armchair delivery

the armchair was delivered well in time on the appointed day and the service provided was excellent.

Helpful?
7 months ago
5 out of 5 stars

Very easy process from beginning to…

Very easy process from beginning to end. Was ready sooner than expected and I am very pleased with my new sofa The delivery men were efficient and charming

Helpful?
7 months ago
5 out of 5 stars

This company is all you would expect of…

This company is all you would expect of a professional delivery service. Communication excellent. Delivery on time. Drivers courteous and hekoful

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