Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Pete and Max P could not have been more helpful, polite, cheerful and engaging. They were most efficient at their job too- removing a heavy mattress and carrying downstairs with minimal fuss.
Will and Sol were lovely fellas , prompt and cheerful
The 2 delivery guys Pete & max p,were great &very helpful nothing was too much trouble for them.well done to both of them many thanks 🤗.
Crewe was very friendly and helpful, very polite.
Great communication by text before delivery. Arrived on time. Unpacked and assembled sofa bed. Removed all packaging. Demonstrated how sofa converted to bed and back. Even asked if we would like them to remove their shoes which was refreshing. 2 guys where friendly and helpful. All in all a fantastic delivery experience. Thank you.
Initial slightly issue with scheduling delivery date - with no real flexibility regarding dates offered. However when our problems in accepting delivery were brought to their attention they did offer additional more suitable date that we could manage. Communication on the day of delivery was excellent. They turned up exactly in time and were very professional and courteous in bringing the heavy item up to the flat and assembling it. Overall highly satisfied with the service
Excellent communication, amazing delivery men. Helpful friendly and polite. Took the goods to where the back garden which was extremely helpful as I wouldn’t have been able to lift them. 1st rate service. You don’t get that often these days. Keep up the good work.
Delivery men were amazing
Pete and Sal were great very efficient friendly, helpful and tidy Great service,
Great and prompt service, arrived as told very efficient mend and replace damaged part thank you.
Jamie and Charlie Very polite and efficient checked everything and moved where I wanted
Very quick, very friendly and doing a great job.
Pete and Sal were awesome. Friendly, quick and great delivery service.
Excellent communication before delivery. Very helpful and cheerful guys, thank you! Put the bed together and did a demo of how it worked.
We had our sofa bed delivered by Pete and Sal. They were great, on time, very courteous, really friendly and polite. They worked quickly and professionally and gave us a really good demo on how to use the sofa bed. They really respected the property and left everything exceptionally tidy.
Sal and Joseph were very polite and quick workers. They delivered our sofa and built it in our room quickly and professionally. Can't fault the service. Excellent job.
Good communication and friendly and efficient delivery service from Pete and Sal. They demonstrated turning the sofa to a bed and we're very helpful assisting me taking the old sofa to the refuse store for collection.
Great service . Pleasant delivery chaps
Could not have asked for anything more. Gave us date then a three window, then updated prior to arriving. Once here Pete and Max P brought our couches in unpacked and removed packaging and were very professional and pleasant despite it being last drop at 830pm having left home at 5am. Well done guys
Many thanks to Pete and Max.P with their delivery of a sofa today. They went above and beyond the call of duty to get it into a rather tight space and were both friendly and professional. A great service and many thanks to both of them.
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