DriveTime Car Sales

3.931931931931932 out of 5 stars
3.9
Great999 reviews

TrustScore

3.9
3.931931931931932 out of 5 stars
Great
5 out of 5 stars
688
4 out of 5 stars
40
3 out of 5 stars
17
2 out of 5 stars
23
1 out of 5 stars
231
999 reviews in total

Review summary

DriveTime Car Sales has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Had a great experience with Manny and…

Had a great experience with Manny and Sierra at the Eastpointe, Michigan location

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Marcus did a great job explaining the…

Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

I shopped online for quite a while. And finally made the decision to go in person. The SE Nashville location was awesome...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great business

The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everyth...Read more

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🔥 High engagement

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Kyala Coleman
Kyala Coleman
1 reviews
about 1 year ago
2 out of 5 stars

PLEASE BE CAREFUL WITH DRIVETIME

I brought a 2018 Jeep Compass on August 24th 2024 and was told everything was good on the Vehicle (including the battery and alternator). The Vehicle was riding absolutely fine. Exactly a month of having the vehicle the battery died. We didn’t drive the car the day before. The car Has auto lights ( couldn’t have been the lights that drained the battery). We called DriveTime they said THE BATTERY IS NOT COVERED WITH THE WARRANTY. This information was not giving TO US PRIOR TO buying the VEHICLE . DriveTime is supposed to do a full inspection of their vehicles before selling . If they did so this problem would have been avoided.

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Eric Ghunney
Eric Ghunney
1 reviews
about 1 year ago
5 out of 5 stars

The team work at drive time was superb

The team work at drive time was superb! Thanks to Jay, Brian, and manager- they all worked with a positive attitude to get us in a vehicle.

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Mark Jackson
Mark Jackson
1 reviews
about 1 year ago
5 out of 5 stars

The Staff is very courteous and…

The Staff is very courteous and professional. I would recommend family and friends to them for business.

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Consumer
Consumer
1 reviews
about 1 year ago
1 out of 5 stars

Always another wasted trip

Always another wasted trip. Told guys I still owed on car and they never said bank would not roll the amount in another car. Gonna save up and go to another dealer

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Tracy Price
Tracy Price
1 reviews
about 1 year ago
5 out of 5 stars

No high pressure sales

No high pressure sales. Informative sales team.

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Sabra Osuma
Sabra Osuma
1 reviews
about 1 year ago
5 out of 5 stars

Great customer service and support

Great customer service and support. Kirk went above and beyond to help us choose the right car for us with awesome terms. Kirk you were amazing.

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about 1 year ago
5 out of 5 stars

Smooth and fast!

Usually car buying is a whole day, I was in and out on 4 hrs 👍🏽

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about 1 year ago
5 out of 5 stars

Everyone was great and they

Everyone was great and they . And they made things easy

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Kiara Burns
Kiara Burns
1 reviews
about 1 year ago
5 out of 5 stars

The staff there was A M A Z I N G

The staff there was A M A Z I N G. Bradley was very helpful and informative. I highly recommend

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Mandi
Mandi
1 reviews
about 1 year ago
5 out of 5 stars

I had a great experience with my…

I had a great experience with my purchase! My salesman, Rodney was very pleasant, knowledgeable & made the process easy.

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about 1 year ago
5 out of 5 stars

Best car buying experience ever!

Best car buying experience ever!

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Mary Morales
Mary Morales
1 reviews
about 1 year ago
5 out of 5 stars

I recommend this dealer to anyone…

I recommend this dealer to anyone needing a new car the approval is guaranteed and down payments are different and payments as well they are like family you go there it’s a dealer that is family

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Keyoana Brown
Keyoana Brown
1 reviews
about 1 year ago
5 out of 5 stars

This location is awesome and the…

This location is awesome and the workers there are very helpful, patience and understanding!! For two days this young lady name GABBY did everything she could to get me in something and wooohoo when I got that text saying WE DID IT let me know what time you can come in today I cried tears of joy because I have been looking for a vehicle for a month and was unable to get one so I’m thankful for this team and all they did to help me!! Would highly recommend

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PinkFrog
PinkFrog
1 reviews
about 1 year ago
5 out of 5 stars

I love that I was able to find… a reliable car for my family.

I love that I was able to find something that was affordable. I had an amazing experience would recommend to others.

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about 1 year ago
5 out of 5 stars

Artivia Ford was very professional

Artivia Ford was very professional. She was wonderful. The process was fast and easy

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about 1 year ago
5 out of 5 stars

I was very distraught looking for a new…thankful and very happy

I was very distraught looking for a new vehicle. They made it easy simple and then made it all happen. I’m very happy how things turned out. Thanks to Jose.Quiros Great person thanks again Jose

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about 1 year ago
5 out of 5 stars

Very professional

Very professional, great customer skills, and very helpful.

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about 1 year ago
5 out of 5 stars

Kenneth Poe was the best

Kenneth Poe was the best

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about 1 year ago
5 out of 5 stars

Jasmine was amazing

Jasmine was amazing! Very knowledgeable and very helpful

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Kimwana Henry
Kimwana Henry
1 reviews
about 1 year ago
5 out of 5 stars

Olivia and Ms Renata helped us out and…

Olivia and Ms Renata helped us out and got us what we needed at a great price! Tge service was excellent thank you

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