DriveTime Car Sales has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
Had a great experience with Manny and Sierra at the Eastpointe, Michigan location
Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within ...Read more
The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everyth...Read more
Tania and the entire team at the Plymouth Meeting location were very knowledgeable, patient and attentive. It was a very pleasurable experience from start to completion of purchase
Nick was very helpful and understanding and very patient with me
I received excellent assistance at this location
If I could give a zero i would!!! Do not buy a car from here. I bought a truck in October 2023 and it has been in the shop on their maintenance program, if you bought it, since February. I need out of my contract after 3 engine replacements later,thousands of dollars later, me spending money on what should have been found prior to buying it, and the company they work with sends the same engine back.i have been to 3 mechanics. I'm paying monthly payments on a truck I haven't had in my possession since March 2024
It was a wonderful experience loving and helpful friendly I have the best time with James lynch so professional and nice feel so welcome it was a good day thank you James
Michael was very professional he explained everything from start to finish and I was in and out at a reasonable time
Rod Goodwine was totally awesome
By far the best car buying experience I’ve ever had. Very professional and courteous customer service. I will definitely recommend to my friends and family.
They were friendly and helpful it was a good experience all around
I had an awesome experience with DriveTime. Manny my sales rep was great. Friendly and very helpful. Thanks DriveTime.
Sales service personnel Zairia Murchison was very professional and helpful. She made the transaction smooth without having to wait so long to finish the process. Zairia Murchison is an asset to Drive Time Used Cars and will go far in life.
My shopping for Cars experience was amazing hari got me into the truck I wanted big enough to fit me and my kids and Braxton made sure everything was ok with the truck and that I got the best deal o would recommend my friends and family to drive time
Daniel Navarez was extremely helpful, honest amd real with us! He was patience and answered all our questioned! He truly helped my family drive away happy with the best car I have truly ever had in the 25 years I e been driving! So Thank you Daniel
1/5- Drive Time Nightmare "Warning: Avoid Drive Time at all costs! I purchased a 2020 Jeep Compass from Drive Time on July 2nd, 2024, with 81580 miles. Just months later, I've experienced catastrophic failures: . Engine failure . Transmission failure . Oil cooler radiator failure . Antifreeze reservoir failure Before the warranty expired, I contacted Drive Time about performance concerns. They sent me to their recommended diagnostic shop, but they refused to run tests since there was no dashboard warning light was present. This lack of proactive service has led to costly repair. Details: . Purchase: July 2nd, 2024 . Mileage at Purchase: 81,580 . Issues: Engine, Transmission, Oil cooler radiator, Antifreeze reservoir failures . Diagnostic attempt: Denied due to no warning light Drive Time prioritizes sales over customer satisfaction and vehicle reliability. Their inadequate service has left me stranded with a malfunctioning vehicle and a hefty financial burden.
Very helpful our sales rep was very helpful. Her name is Gabrielle at market st. Wilmington NC location. She's the go-to sales rep to help with great deals. Highly recommend. Thank you so much DriveTime😍
Extremely easy process. Zane the assistant manager who was very friendly and professional showing me the 2 vehicles I came to see. He started the process and Alan Sutton completed the sale. Alan was great, very knowledgeable and helpful and personal.
Casey was absolutely amazing and did everything she could do to get me in the car I wanted it was the best car buying experience I could have ever imagined
People got to put all types of insurance on a lease vehicle and a LoJack for what reason
It was ok I guess but only problem is that everytime I ask a question because I wanted to be sure I felt like the guy was kinda getting annoyed at me but if I’m trading my car I want to know everything about what I’m getting myself into I feel like it shouldn’t be a problem so again I’m kinda confused because to see about my oil change I want to see the little paper that goes on the window and if I have a problem I hope someone actually talks to me instead of rushing because it’s not fair you want good business you gotta treat people with good business and respect and kinda help and ask questions it could be stupid but just listen and help that your job
Very good experience! Renata was very good at her job. She explained everything in detail and was very helpful.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.