DriveTime Car Sales has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
Had a great experience with Manny and Sierra at the Eastpointe, Michigan location
Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within ...Read more
The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everyth...Read more
Very very friendly and always following up Transaction went smooth no delay I was in and out with everything explained I changed my appointment time many times and they were accommodating GREAT PRICE EASY FINANCE Thank Chad and Natalie plus the whole team
Bryan has very good communication very efficient with his work he is on top of every detail and very friendly. It’s really nice to know that you have a good employee working for you guys. Excellent!!! Work Thankyou for everything
My salesperson was very helpful and was just awesome and worked to get us the best deal possible
Kinsley was thorough. Helped bring my insurance down and got me out of here in approx 1hr.
Friendly, fast service with no hassle
They answered everything. Very nice
This was one of the best car buying experiences I've ever had. Super easy and to the point. Alex was a pleasure to work with, and I really enjoyed our conversations while we went through the process. By the time I left, it felt like I bought a car from a friend, instead of a stranger. Thank you guys.
Lala was the best adviser/sales agent on Sanford Drive time. He knowledge & Honesty was refreshing. Ty Lala
Sale Rep and Supervisor was a great help
This is the worst place to ever go to . Please listen to me!!!!! I got a 2015 Chevy Equinox I'm paying 626.00 a month. It split into every 2 weeks payment. With fiance through Bridgecrest the total for this SUV will be 46.000 dollars. And the truck isn't driving properly. I have to get a oil change that cost 80.00 a month. They sold me a lemon. So please if you credit isn't good please don't go to Drive time!!!! They're going to take advantage of you. Please be AWARE!!!!!!!!!!!!!!!! And they're the same in every state. Consumer lets file a class action suit on Drive time
Mr. Nick was so great. He really made my experience wonderful. He was very patient n helpful. Thank u so much. I will b coming back again!!!!
Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew when we purchased the car that the Bluetooth feature was not working. Unfortunately, I have come to expect issues like this when purchasing cars from Drivetime or another similar company, Carvana.
The waiting area, desk area and restroom was clean, friendly customer service, Alex went over everything answered all questions, will definitely refer people. Thank you!
They did great .
I’m straight up, don’t like to feel that I’m trying to be “sold” on something. If I want something, I want that SPECIFIC thing & nothing else. First, I go in to look at a specific car YET when I sit down the representative says “So, you’re interested in sedans?” NO, I’m not interested in “Sedans” I know exactly which vehicle I want & won’t give you my money for any other one on the lot so don’t waste my time. This was my very first experience purchasing a used car from a party that wasn’t private, honestly I don’t see the difference in this place being a “business”. I’ve purchased vehicles from private parties that at least have factory items, such as the VIN sticker on the driver side door panel which this car did not. When messaging Dexter about condition of tires, he says “The tires are in good shape & shouldn’t need to be replaced anytime soon” BS, are you not aware of the MN winters? Apparently he thinks tires that have pieces of rubber missing is “good shape”. I’d say just by looking at them, rims & tires will need to be replaced. I’ve also purchased vehicles from private parties that were in slightly better cosmetic condition overall. Driver door won’t stay open, when the concern was brought up it was simply brushed off “oh, but mechanically the car is good”. So what? That’s not the concern I brought up. Also, another guy working there mentioned something along the lines of “I like how these drive, have you driven one, they drive like BMWs” C’mon apparently you’ve never driven a BMW & if so not a proper one if you think the car sold to me drives like a BMW. I know used cars won’t be perfect, guess I’ve just had better experiences with the cosmetics of cars purchased from private parties. Lucky thing they offer a five business day(plus Saturday) “buyers remorse” window for you to bring the vehicle back. Plan on having it inspected by an authorized brand dealership first thing Monday morning when they open at 6:30am.
Very good Salesman will tell my friends to come and shop with Drive Time.
Ty was the GREATEST!!! FAST AND COURTEOUS
This was the simplest car process!! Big shout out to Krystal Wayland she was really helpful and was super nice and patient with me and my two year old lol!!
George was amazing! Easiest vehicle purchase I ever made.very professional and no surprises.very efficient and caring
There didn't lie I was approved
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