DriveTime Car Sales

3.931931931931932 out of 5 stars
3.9
Great999 reviews

TrustScore

3.9
3.931931931931932 out of 5 stars
Great
5 out of 5 stars
688
4 out of 5 stars
40
3 out of 5 stars
17
2 out of 5 stars
23
1 out of 5 stars
231
999 reviews in total

Review summary

DriveTime Car Sales has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Had a great experience with Manny and…

Had a great experience with Manny and Sierra at the Eastpointe, Michigan location

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Marcus did a great job explaining the…

Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

I shopped online for quite a while. And finally made the decision to go in person. The SE Nashville location was awesome...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great business

The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everyth...Read more

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🔥 High engagement

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11 months ago
5 out of 5 stars

Thank you to the staff that assisted me…

Thank you to the staff that assisted me with my new purchase!

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11 months ago
5 out of 5 stars

Great experience and got an amazing car

Great experience and got an amazing car

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Karen Thomas
Karen Thomas
1 reviews
11 months ago
5 out of 5 stars

The fact that they were professional

The fact that they were professional, kind and very patient. Bonus! They let you test drive the car first.

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joy
joy
1 reviews
11 months ago
5 out of 5 stars

The entire staff was a delight

The entire staff was a delight, Dom went over and beyond to make sure I was content and happy with my purchase.

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Mike Davis
Mike Davis
1 reviews
11 months ago
1 out of 5 stars

The BIGGEST RIP OFF and SCAM OF…

The BIGGEST RIP OFF and SCAM OF AMERICA! DriveTime, BridgeCrest and SilverRock! You will be paying $30,000 for a $10,000 lemon! DO NOT get that silver rock coverage cuz it do not covers NOTHING! BridgeCrest do not refinance! DRIVETIME = SCAM

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11 months ago
5 out of 5 stars

Sales person was very knowledgeable, nice and helpful.

I like to thank Drivetime for helping me in a timely manner. Stress free.

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Aaron
Aaron
1 reviews
11 months ago
5 out of 5 stars

BEST BUYING EXPERIENCE I'VE EVER HAD

I couldn't be more grateful to Jasmine and the entire crew at DriveTime for my purchase on 21 Dec 2024. She was kind, funny, thoughtful, and anticipated everything I was going to ask before I even had the chance to ask it! Those two hours felt like 30 minutes, and I honestly thought I'd be there even longer than that! I've never had a car buying experience like this - if you're used to the traditional "dealership buying way," you need to try DriveTime, because you won't want to go back to doing it the hard way. THIS WAS EASY! Thanks so much!

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brent temples
brent temples
1 reviews
11 months ago
1 out of 5 stars

Do not ever waste your time with this…

Do not ever waste your time with this company they will tell you one lie after another & get your hopes up & shoot them down, I really did not research enough on this company, Now after reading the reviews I am glad they decided to not get me approve. Just do not waste your time & breath, they will shoot you a line of crap.

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Kaylynn
Kaylynn
1 reviews
11 months ago
2 out of 5 stars

I purchased my vehicle from drivetime…

I purchased my vehicle from drivetime in Gainesville Fl towards the end of November 2024, now 2 months later of me having the vehicle it is knocking. Took it to an in service mechanic and they said i needed a new motor and Cadillac converter. My warranty does not cover the Cadillac converter so they want me to pay $5k out of pocket for this part when i believe that is not fair one bit. Also the oil was not changed when i purchased the car so now there is dirt and sludge all in the oil. Highly dissatisfied and will never use drivetime nor recommend them to anyone.

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11 months ago
5 out of 5 stars

An Unexpected Journey

My fiancee needed a car because another car care business had ruined the engine in her Camry. After reviewing several possible car dealerships, she decided on DriveTime in our hometown of Jackson, Mississippi. We arrived at 4:30 on Saturday, January 11, fully aware that they closed at 6:00. A wonderful salesman, Brian Reese, found her a Mazda6 Touring that she loves. He provided us a test drive, and he tended to all the necessary paperwork. When the episode extended into Saturday night, Brian expressed no fatigue, impatience, or frustration. When State Farm took a little longer to confirm my fiancee's coverage, he kindly waited for the process to be completed successfully. We finally were able to drive home the car at 10:30. Brian had respectfully seen to our needs with skill and care. One of his coworkers disappointed me by trying to get us to leave and complete the task Monday. If that had been the case, we would have departed and we would have gone to another dealership Monday. That is an interesting business model, to make customers feel uncomfortable and to rush them out the door to seek out a competitor. Brian did not let his coworker's comments affect our situation, as he continued to treat us in a gentlemanly manner for the entire time. My fiancee loves her car. Brian Reese is an excellent representative of your company. He deserves a raise and a promotion!

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11 months ago
5 out of 5 stars

The sales men were very helpful and…

The sales men were very helpful and Professional and they made me feel comfortable amazing service

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Thomas Abbott
Thomas Abbott
1 reviews
11 months ago
4 out of 5 stars

The whole process was long but the last…

The whole process was long but the last salesman Rod Goodwine made it so easy. Rod was very much an open book about everything that goes with this purchase! Thanks Rod for your time and selling my a great vehicle!!!!

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Boris Najarro
Boris Najarro
1 reviews
11 months ago
5 out of 5 stars

Dilian was great n super helpful of…

Dilian was great n super helpful of everything since we started.

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Jason Oakley
Jason Oakley
1 reviews
11 months ago
5 out of 5 stars

Laura was so kind and helpful

Laura was so kind and helpful. Told her what we needed and could manage. Place was very informative. Great video. Very fast also. Gave us a choice of cars. We picked one. She brought it to us. We drove it. Love it. Signed and paid. 45min total time there.

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PC
PC
1 reviews
11 months ago
5 out of 5 stars

Agent was excellent!

Agent was excellent!! No rushing! Paperwork easy! Great crew!

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11 months ago
5 out of 5 stars

Very helpful

They were very helpful they said I was gonna leave in a vehicle and I did thank you Erica for all your help

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Lloyd Lewis
Lloyd Lewis
1 reviews
11 months ago
5 out of 5 stars

My experience with Drive time was great

My experience was it didn't take long for process to purchase a vehicle I bout a pickup truck I'm happy with sales person Beverly worked with my needs thank you Drive time for accepting me Thanks

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Kelly Ragan
Kelly Ragan
1 reviews
11 months ago
5 out of 5 stars

Seth Haywood and the team were great

Seth Haywood and the team were great! Patient and knowledgeable.

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11 months ago
1 out of 5 stars

I'm not real happy with drivetime i…

I'm not real happy with drivetime i got approval online I drove to dealership missed worked to go get a vehicle I was approved online for 895 down and that was without trade in with my car.my car is old and runs but was offered 500 for scrap price they only offered me 250 trade in value. .when I got there down payment changes from 895 to 1400.. basically false advertisement

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James Ratley
James Ratley
1 reviews
11 months ago
5 out of 5 stars

It was fast and easy

It was fast and easy

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