DriveTime Car Sales

3.931931931931932 out of 5 stars
3.9
Great999 reviews

TrustScore

3.9
3.931931931931932 out of 5 stars
Great
5 out of 5 stars
688
4 out of 5 stars
40
3 out of 5 stars
17
2 out of 5 stars
23
1 out of 5 stars
231
999 reviews in total

Review summary

DriveTime Car Sales has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Had a great experience with Manny and…

Had a great experience with Manny and Sierra at the Eastpointe, Michigan location

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Marcus did a great job explaining the…

Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

I shopped online for quite a while. And finally made the decision to go in person. The SE Nashville location was awesome...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great business

The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everyth...Read more

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🔥 High engagement

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Ms.NeeCee
Ms.NeeCee
1 reviews
9 months ago
5 out of 5 stars

I had the best experience at the…

I had the best experience at the Drivetime in Ft. Pierce. Desha and Nathan are the best. I was very nervous at first buying a car is a serious thing. I was able to test drive a couple vehicles and no hassles or haggling. Everything is pretty straightforward and would go back. Definitely recommend to anyone. Go see Desha and Nathan. Thanks again! Side note: Desha makes the best hot chocolate 😊

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9 months ago
5 out of 5 stars

Henry Birchfield in Arlington

Henry Birchfield in Arlington, TX was very patient with me. He is extremely personable and made the car buying experience effortless. I'm referring everyone I know to him.

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9 months ago
5 out of 5 stars

Victoria was my salesperson and she did…

Victoria was my salesperson and she did a amazing job. I have been there a couple times before but never got anything in the past. What Victoria told me on the phone was exactly how it was I was there at the max a hour and half. She was very Friendly and knowledgeable. I will be sending more customers her way. Thanks Again

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9 months ago
5 out of 5 stars

I had a great experience

I had a great experience! McKnight Road in North Hills. Belinda is the best. She answered all my 10,0000 questions😅 with such patience. I got a nice Jeep Compass the same day. This is my first car, and I'm happy to have chosen Drive Time. Thank you.

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Kye Sanchez
Kye Sanchez
1 reviews
9 months ago
5 out of 5 stars

I had an awesome experience for my…

I had an awesome experience for my first time buying a car at a dealership. He was very knowledgeable and answered all questions I had. I would recommend them to anyone looking to buy a vehicle.

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John
John
1 reviews
9 months ago
5 out of 5 stars

Nice service good people

Nice service good people

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Tonia Fann
Tonia Fann
1 reviews
9 months ago
1 out of 5 stars

DO NOT BUY A CAR FROM HERE!!!!!!

DO NOT BUY A CAR FROM HERE!!!!!!! Hit me up if you want details. Too many to put here. Yeah I said too many!!!!

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Robin
Robin
1 reviews
9 months ago
5 out of 5 stars

Tahlia and Joe were great

Tahlia and Joe were great! I told them what I was looking for and what my target budget was and they showed me the perfect vehicle! I was very pleased with the service and I'm super happy with my vehicle!

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9 months ago
5 out of 5 stars

Perfect experience all the way around

Perfect experience all the way around. Professional yet personal. Attentive and polite. Highly recommend!

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9 months ago
5 out of 5 stars

I went to drive time on 3/5/2025 I was…

I went to drive time on 3/5/2025 I was looking for my next vehicle it was a lot to choose from , the sales person I had was excellent she went above and beyond to make sure I was a happy customer I left the same day with my jeep , thank you drive time I really appreciate everything

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9 months ago
5 out of 5 stars

Everything went very smooth in and out…

Everything went very smooth in and out in an hour and a half. That's a record for a dealership. I already had the car I was interested in picked out. Before I came i called to make sure I wasn't going to show up and be told something other than what I was seeing on the app. I was assured I wasn't being sent a sales gimmick. Awesome awesome job. the car I purchased was clean. And fresh smelling. My only complaint is I traded a car with a full tank of gas and got one almost empty. LoL but that was fine. Good job DriveTime.

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WinyahGaither
WinyahGaither
1 reviews
9 months ago
5 out of 5 stars

I just want to thank Craig Schloss he…

I just want to thank Craig Schloss he has good customer service. Thanks for all your help on my purchase ☺️

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Monica
Monica
1 reviews
9 months ago
2 out of 5 stars

I wasn't impressed.

My salesperson needs anger management, and the vehicle is trash. I should have gone somewhere else. The convenience of Drivetime is great, but the cars they sell are raggedy.

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Daniel Ortiz
Daniel Ortiz
1 reviews
9 months ago
5 out of 5 stars

THIS IS DANIEL .WIFE AND KIDDOS DROVE…

THIS IS DANIEL .WIFE AND KIDDOS DROVE AN HOUR TO GOT TO BY RYDER IN MADISON TN ONLY TO LEARN THAT THE UNDERWRITER DECIDED TO NOT WAIT FOR US AND LEFT ..DRIVE TIME WAS ACROSS THE STREET ...WENT IN AND THE COURTESY AND PROFESSIONALISM FROM MR JORDYEN SLADE WAS VERY IMPRESSIVE ...LISTENED TOOK CARE OF US WAS NICE TO THE KIDS AND PUT ME IN A VEHICLE....GUY AHOULD RUN THE PLACE ..TWO DUMBS UP...KEEP IT POPPIN YOUNG MAN YOU DID GREAT ..THANK YOU!!!!

Helpful?
9 months ago
5 out of 5 stars

Go see Cash!!!

Sure! Here’s a polished review you can use: ⭐⭐⭐⭐⭐ I had an amazing experience working with Cash to purchase my vehicle! From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to answer all my questions, made the process smooth and stress-free, and ensured I got the best deal possible. His customer service went above and beyond, and I truly appreciate his honesty and dedication. If you’re looking for someone who genuinely cares about helping you find the right car, I highly recommend Cash!

Helpful?
9 months ago
1 out of 5 stars

Terrible company

Terrible company that will take advantage of you and then if you let them come take your car back will come at you for everything when you know someone else has already got suckered into the same deal. I’ll die before you ever get anymore money from me

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9 months ago
1 out of 5 stars

I had to turn in the car within 5 days…

I had to turn in the car within 5 days due to car problems, the salesman told me all lights were working, get home and tail lights out, the car wasn't washed, the battery was 5 years old and I told the salesman the AC didn't work and he brushed me off with some excuses. Overall bad deal and I got my down-payment of $800.00 refunded.

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9 months ago
5 out of 5 stars

David was amazing

David was amazing! I was in and out in about an hour with the vehicle I wanted.

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Lisa Bailey
Lisa Bailey
1 reviews
9 months ago
5 out of 5 stars

The man that sold us our car was super…

The man that sold us our car was super great very welcoming definitely will go back

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Stacey walker
Stacey walker
1 reviews
9 months ago
5 out of 5 stars

People were very nice

People were very nice. Was very easy the car i wanted was on lot. Very nice selection of cars.Love Alex Fraser he explain everything to us. He made sure we were comfortable.

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