DriveTime Car Sales

3.931931931931932 out of 5 stars
3.9
Great999 reviews

TrustScore

3.9
3.931931931931932 out of 5 stars
Great
5 out of 5 stars
688
4 out of 5 stars
40
3 out of 5 stars
17
2 out of 5 stars
23
1 out of 5 stars
231
999 reviews in total

Review summary

DriveTime Car Sales has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Had a great experience with Manny and…

Had a great experience with Manny and Sierra at the Eastpointe, Michigan location

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Marcus did a great job explaining the…

Marcus did a great job explaining the buying process. Everything was quick and easy, out the door with a new car within ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

I shopped online for quite a while. And finally made the decision to go in person. The SE Nashville location was awesome...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great business

The car sells woman was very great had me very confident in everything i wanted. They were very nice and gave me everyth...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Lisa Griffin
Lisa Griffin
1 reviews
8 months ago
5 out of 5 stars

The sale rep Brian hunsberher

The sale rep Brian hunsberher. Very nice and friendly

Helpful?
8 months ago
5 out of 5 stars

I was a little nervous

I was a little nervous, but the experience was the best ever buying my car. Lynette walked me through the process, made the choice easy and before I knew it, I was a new car owner. They don't push you. They listen. I am very grateful and I would highly recommend Drive Time OKC off I 240. They have a great plan for each customers needs.

Helpful?
8 months ago
1 out of 5 stars

I am beyond angry!

I am beyond angry!! We bought a 2018 Suburu Impreza in Oct 2024. Everything was great until the 1st oil change. Went to Valvoline, they said they could change it because the oil pan bolt was stripped, meaning whoever changed the oil prior(DriveTime) completely ruined it. After having to such out the old oil from the top 2x and multiple people trying to figure out a way to remove the oil pan plug, now on 3rd oil change, we finally couldn't take it anymore. I went in today, found out there's a process, can't just trade in. Process includes calling customer relations, who told me it's a personal out of pocket expense even though the car was sold to me with a patent defect that they clearly new about!! Never ever buying DriveTime again!

Helpful?
Hal Allen
Hal Allen
1 reviews
8 months ago
1 out of 5 stars

Everything was great at first

Everything was great at first. The vehicle they sold us worked for a good week before the check engine light came on. We took it to Firestone under the warranty. Firestone couldn't get the light off and suggested we take it to a certified Hyundai dealership. As of today's date (4/14/25) the car has been in the shop 4 times. We got the vehicle in January. I should mention that the dealership stated that someone tried cover up some engine issues prior to us getting the vehicle. Obviously, that was drive time. We missed the 30 day return because the vehicle was in the shop. We got the vehicle back a few days later and then the very same night the check engine light came back on. We asked about exchanging the vehicle but we couldn't because the 30 day exchange was up. We explained that the vehicle was in the shop but they wouldn't help us. It has been like that since. Do not buy from Drive time. They will sell you a lemon. It's not worth the time and heart ache. This was the north Location off 45

Helpful?
Andrew Hurt
Andrew Hurt
1 reviews
8 months ago
5 out of 5 stars

Had so much help from everyone had a…

Had so much help from everyone had a good experience

Helpful?
8 months ago
5 out of 5 stars

Helped when I was down!

Thank you for helping me when I was in a bad place vehicle wise. Truly nothing like your typical car dealership!! :)

Helpful?
Tim k
Tim k
1 reviews
8 months ago
5 out of 5 stars

Was fast and easy prosess

Was fast and easy prosess

Helpful?
Red Rash
Red Rash
1 reviews
8 months ago
5 out of 5 stars

I had a great experience purchasing my…

I had a great experience purchasing my car from DriveTime they were good about listening to what I wanted didn’t pressure me in any way and that appreciated I recommend drivetime to anyone looking for a good vehicle with a good price

Helpful?
8 months ago
5 out of 5 stars

Experience was great one can't wait to…

Experience was great one can't wait to send more people to get cars from drive time.

Helpful?
Latara
Latara
1 reviews
8 months ago
1 out of 5 stars

The buying experience is smooth l, but you more than likely getting a lemon 🍋

The buying experience is smooth, but they selling lemons. Then you get the warranty and everything that breaks down isn’t even covered under the warranty!!! Go anywhere but here, I would try car mart and I know they definitely have lemons before going back to drive time.

Helpful?
Ronald Rufer
Ronald Rufer
1 reviews
8 months ago
5 out of 5 stars

Excellent experience all the way…

Excellent experience all the way around. From the test drive to the final paperwork submitted the associate's went out of there way to stay late to help us. I would definitely recommend.

Helpful?
8 months ago
5 out of 5 stars

My experience at drive time was great

My experience at drive time was great. I purchased a car in 2017 paid it off. This is my second time purchasing a car from them. Colby and the Carlos was very nice and made sure I got what I wanted again. I highly recommend.

Helpful?
Consumer
Consumer
1 reviews
8 months ago
5 out of 5 stars

Ronda

From the time I arrived until I drove away with my purchase Christopher and the whole process was a great experience

Helpful?
Kim Williams
Kim Williams
1 reviews
8 months ago
1 out of 5 stars

Wouldn’t even give it a star.

Wouldn’t even give it a star. We told the company our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then but we can't get it legal now! Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other people and places called We told them our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then? Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other places have said he can come off the title. I highly don't recommend this place!!!

Helpful?
8 months ago
5 out of 5 stars

Rod was very professional and…

Rod was very professional and knowledgeable. A great salesman and I will recommend him.

Helpful?
Bertha
Bertha
1 reviews
8 months ago
4 out of 5 stars

What a journey

It was off to a slow start because I did not fully understand the process, so I became frustrated. When it was explained to me a little more clearly, then I got it. Then frustration kicked in again when my purchase had a glitch. I had to do some running around, which I felt was not my responsibility, but I did it because I wanted the vehicle. Lo and behold, after all of that, I decided to switch the vehicle out. Antonio remained professional, whereas I continued to show my frustration. I did not pick out the next vehicle; I left it in the hands of Antonio, and he did a fantastic job. I left there smiling and bragged all the way to my place of employment to all my friends and family. Thank you Drive time for making sure I was a satisfied customer and having an exceptional and knowledgeable employee.

Helpful?
Aubree Hakeos
Aubree Hakeos
1 reviews
8 months ago
5 out of 5 stars

I had a great experience here today…

I had a great experience here today with Cassie helping to Make this process soo much easier. She was very good at communicating ever step of the way, I would recommend drivetime and Cassie to anyone I know looking for a car.

Helpful?
skylar wright
skylar wright
1 reviews
8 months ago
5 out of 5 stars

Cassie Jack of all Trades!

Cassie was great she made our process go fast and smooth. We came from Ohio to look at a certain car and we left with the keys in hand for an even better deal than we thought! Great experience. Oh did you guys know she juggles! She’s awesome!! 10/10 recommend Cassie!!!

Helpful?
Ethel Charley
Ethel Charley
1 reviews
8 months ago
5 out of 5 stars

Just thankful for the services and…

Just thankful for the services and support from the staff on Wyoming in Albuquerque…

Helpful?
8 months ago
5 out of 5 stars

Great Third-time Car Buying Experience

I would highly recommend Conyers Drive Time Car Sales for your next car purchase. This is my third car purchase from Drive Time. Shar was my salesperson for my third purchase and she was very patient and helpful. If you are looking for a person that will give you excellent customer service experience, please go see Shar in Conyers, Georgia. I say this, because I am not the easiest customer to please when it comes to spending my hard earned money. It took me about 2 weeks to make a purchase. Shar smiled through the whole process.I must have asked her 50 questions, and if she did not know the answer, she would say “We will find the answer together”. The whole sales team and managers made me feel so welcomed and pleased to spend my hard earned money at Drive Time again. Thanks for a very great car buying experience.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About DriveTime Car Sales

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.