Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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🔥 High engagement

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Paul
Paul
1 reviews
about 1 year ago
5 out of 5 stars

I have used Donald Russell for a few…

I have used Donald Russell for a few years now, mainly for the superb meaty burgers for the barbecue, which have always been excellent and very filling. The steaks, pork chops and calves liver are also really good. I do tend to buy when they have special offers on to get even better value. Overall I have always had good service, delivery has been on time and great tasting meat. Thanks.🤩

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Vivien Clegg
Vivien Clegg
1 reviews
about 1 year ago
5 out of 5 stars

Excellent, as usual

As usual, excellent products and quick delivery

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Ray
Ray
1 reviews
about 1 year ago
5 out of 5 stars

Very fast delivery and always excellent…

Very fast delivery and always excellent meat

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Yvonne
Yvonne
1 reviews
about 1 year ago
5 out of 5 stars

Fantastic quality

Fantastic quality, quick delivery and well packaged !

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Jane Simpson
Jane Simpson
1 reviews
about 1 year ago
5 out of 5 stars

Very Pleased

I have always found this company very good, I did have an issue with a cardboard box delivery - but I spoke to customer service and they put it right. Their beef wellington is excellent and their confit of duck and we are really hooked on their alpine fries:) There are also some excellent offers - youve got to be quick though:)

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Phil
Phil
1 reviews
about 1 year ago
5 out of 5 stars

Food was very tasty

Food was very tasty, arrived as promised and was not overly expensive with some fantastic deals

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Fran Jones
Fran Jones
1 reviews
about 1 year ago
5 out of 5 stars

Excellent v.f.m

Excellent v.f.m. Great taste. Very quick delivery.

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about 1 year ago
5 out of 5 stars

Try it you won’t forget it.

Quick delivery, well packed and delicious meat. I look forward to eating my meat from Donald Russell.

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about 1 year ago
4 out of 5 stars

Excellent quality but expensive (more…

Excellent quality but expensive (more than my local farm shop) however when they have an offer on it's worth snapping up.

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about 1 year ago
5 out of 5 stars

Have been a customer for 10 years now…

Have been a customer for many years now ‘as a live alone parent ‘the service is superb ‘especially there free delivery offers ‘all delivered individually packed allows me to use as I need & also stock up and not worry about getting out shopping ‘the Xmas menus and deliveries are a life safer for me ‘especially when I have family visiting for Xmas ‘seafood starters thru to sweet ‘to die for ‘god bless & thankyou

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disappointed
disappointed
1 reviews
about 1 year ago
5 out of 5 stars

Quality produce with taste like I…

Quality produce with taste like I remember

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Gill, Glasgow
Gill, Glasgow
1 reviews
about 1 year ago
5 out of 5 stars

Top quality food.

I have used Donald Russell for many years and have never been disappointed. From Beef Wellington, Chateaubriand, chicken etc… the food has always been top quality. Keep up the good work.

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Robert Ogilvy
Robert Ogilvy
1 reviews
about 1 year ago
5 out of 5 stars

Great service, great food

Arrived very quickly and still frozen solid! Superb quality as always.

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Alan Poulain
Alan Poulain
1 reviews
about 1 year ago
5 out of 5 stars

Always the best experience

My experience over very many years has always been excellent. I have never had a bad product, it always arrives on time, well packed and still frozen.

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Mrs Balfour
Mrs Balfour
1 reviews
about 1 year ago
5 out of 5 stars

Consistent quality and excellent customer service

I have used this company for years. The quality of meat and fish is excellent. Some of the ready meals leave room for improvement but we all have different expectations onvthat score. I'm a good cook ,For instance I cooked their venison medallions with a Farthingoe sauce I made this evening, perfect!!

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CT
CT
1 reviews
about 1 year ago
5 out of 5 stars

Worth it

We try to buy all our meat from Donald Russell. The quality and the taste are amazing. Yes it’s a little bit more expensive that a supermarket but the quality and taste are so superior that it is worth the difference. Our favs are the steaks / confit of duck / meat loaf / lasagne / burgers / sausage / pork chops. All good and even better when they are on offer

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FionaLow
FionaLow
1 reviews
about 1 year ago
5 out of 5 stars

Placing order easy

Placing order easy, speedy delivery well packaged and excellent products. Will buy from them again !

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H. google
H. google
1 reviews
about 1 year ago
5 out of 5 stars

Top quality produce

Top quality produce, great special offers and at very good prices along with excellent delivery, makes this company special to deal with.

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about 1 year ago
5 out of 5 stars

Always first class meat iv been a…

Always first class meat iv been a customer for about 6 years and never had anything that I didn't like delivery service is 1st class always on time if there's a problem they always notify you I can't praise this company enough but u get what u pay for I would rather pay extra than rather throw it away

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allyson
allyson
1 reviews
about 1 year ago
5 out of 5 stars

Fantastic company

Absolutely the best meat ever. We have had a lot of meat from Donald Russell and they never fail to deliver the best. A pleasure to deal with .

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