Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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0
🔥 High engagement

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Cath Hunter
Cath Hunter
1 reviews
about 1 year ago
5 out of 5 stars

Great quality meat/food

I have been buying from Donald Russell for several years … roasting joints, steaks, ready meals, fish and sides to name a few . I have never been disappointed in the quality of their food or the service provided. I also love that you can select any day that suits me for delivery, I highly recommend them.

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about 1 year ago
5 out of 5 stars

Great service

I am always really happy with my Donald Russell service. The food is always such good quality, delivery prompt and as arranged and there are regular good offers

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sharon meek
sharon meek
1 reviews
about 1 year ago
5 out of 5 stars

I am relatively new to Donald Russell…

I am relatively new to Donald Russell Butchers, however the two orders I have recieved have been very good. Prompt Service and good quality meat, yes it is more expensive but i find because it such good quality I dont mind.

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George
George
1 reviews
about 1 year ago
5 out of 5 stars

The steaks we got were top quality

The steaks we got were top quality. The delivery with the dry ice was on time.

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Pauloine
Pauloine
1 reviews
about 1 year ago
5 out of 5 stars

Products are fresh and tasty

Products are fresh and tasty Very happy so far I have ordered for the second time

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Samantha Ward
Samantha Ward
1 reviews
about 1 year ago
5 out of 5 stars

Fabulous food

Fabulous food, great service. I worry about being green but have few deliveries packed full of fantastic treats. And I'm convinced the best steaks ever

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Chris
Chris
1 reviews
about 1 year ago
5 out of 5 stars

Excellent as always

The food we ordered was delivered on time and the quality is the best. Have used Donald Russell for many years and have never been disappointed.

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about 1 year ago
5 out of 5 stars

Donald Russell is the finest tasty food in Scotland

Donald Russell is the finest tasty cuisine in Scotland, it makes eating so enjoyable, the fresh Sea food, the grass fed quality beef and the wonderful game, Venison an experience of wild scrumptious tasting imaginable, first class service .

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Louise Dexter
Louise Dexter
1 reviews
about 1 year ago
5 out of 5 stars

Chicken breasts are large and very…

Chicken breasts are large and very tasty. Delivery is quick and efficient. Always my go to.

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about 1 year ago
5 out of 5 stars

Great tasty products i have been using…

Great tasty products i have been using this company for a few years now i highly recommend them 5 star i always buy my Christmas dinner from them quality 5 stars restaurant food

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Mary
Mary
1 reviews
about 1 year ago
5 out of 5 stars

Usual great service

Cannot fault the service. Order arrived as expected and I was very happy with most of the products. The slow cooked pork shoulder was superb, the artisan bacon sausage rolls not so much, but I guess that’s probably just a matter of taste. The sticky pork ribs deserve a special mention - our weekend guest was served them on the day of his arrival and spent his whole visit raving about how great they were!! Will definitely buy these again.

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Geoff
Geoff
1 reviews
about 1 year ago
5 out of 5 stars

Great combination!

Great products and the customer service is Brilliant!!

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about 1 year ago
5 out of 5 stars

First Class Meat etc….

First Class Meat etc…. First Class thank you.

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Gepe
Gepe
1 reviews
about 1 year ago
5 out of 5 stars

Great quality

Great quality, perfect pack sizes, quick delivery. Excellent service as I have come to expect from Donald Russell. Have been tempted this time to check out their seafood and will be trying over the next couple of weeks.

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Db
Db
1 reviews
about 1 year ago
5 out of 5 stars

Same as ever...

Same timely delivery of quality products as usual. Thoroughly recommended

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about 1 year ago
5 out of 5 stars

Definitely a Fan

I have ordered from Donald Russell for over 5 years now. The service and support are second to none, no complaints when I have been the problem. On the very rare occasion, I have been less than 100% happy. However, I love their products, love the quality, the flavour, and the range. I would wholeheartedly recommend Donald Russell.

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rayna simpson
rayna simpson
1 reviews
about 1 year ago
5 out of 5 stars

Excellent steaks!

I’ve never been disappointed with Donald Russell meat products. Steaks, steak burgers, sausages etc delicious. Easy to order on line and always arrive on time and very well packed. I recommend them to my friends and family. It’s great to have something in the freezer to pull out when you feel like something tasty.

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Sallyp
Sallyp
1 reviews
about 1 year ago
5 out of 5 stars

Team Donald Russell are magnificent

Team Donald Russell If you want to buy fish I’ll tell you this Go for Team Donald Russll Their fish tastes just right It’s delicate and light It’s truely fresh and delicious An absolute delight You won’t be taking a chance This fish will really enhance The very life that you’re living Go Team Donald Go The King Scallops I bought were so delicious they almost made me cry. I hope I can afford To get a lot more Sally Liverpool

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Clar
Clar
1 reviews
about 1 year ago
5 out of 5 stars

Excellent quality always pretty fat…

Excellent quality always pretty fat free slightly expensive but i wait for offers

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about 1 year ago
5 out of 5 stars

Highly recommend!

I hadn't heard of this company until I received an add online. Meat looked delicious so I thought I would give it a try. The meat was delivered properly frozen and ready to.gomin freezer. It was the Butcher's pack, and every item was delicious, high quality meat. I will certainly buy more products - when there is more space in my freezer!

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