Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.
Bought chuck steak from DR and found steak very gristly. Had to give to dog.
Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more
We go to Donald Russell primarily for our beef - their steak has been consistently delicious and tender over the years. Always a pleasure to speak with a friendly and helpful human too!
Food is always very nice, super fast delivery, I can honestly say I have not had anything bad.
A relatively new customer. Delighted so far with the quality and Delivery. Customer service lets them down. Never had a reply so far.
Super high quality produce
Fantastic products! I have bought from Donald Russell many times now and the quality of the meat is fantastic. The taste is also incredible. We have never been disappointed. The deals and offers they do are also absolutely amazing and I can never resist them! I’ve already placed my Christmas order as you can book a delivery well in advance. Thank you DR!
Excellent service. Very good products. Would recommend your firm to anyone.
I've been shopping with Donald Russell for years. The meat and fish are of very high quality although not always cheaper than the local butcher. i usually buy £50 worth at a time to avoid the delivery charge but that means my freezer's usually too full to buy the special offers.
Good quality items, but the portion size is rather small (perhaps not a bad thing) but it does flatter the pricing. Delivery on time - I just wish DPD could bother to knock on the door when I have stayed in to receive the delivery rather than just leave it. Will order again I am sure despite this.
These beef burgers with onions are very tasty, better than the one you buy in the supermarkets......also you get quick delivery.....recommend Donald Russell products all day long....👍😊
Quality food and excellent customer service and some great offers
Most of the food I’ve ordered has been very good and the delivery is always in the time range I asked for so I can’t complain and some of the food that I didn’t like I’m sure others would enjoy it cos we’ve all got different tastes.👍🏻
The artisan sausage rolls are delicious.
Easy to order - great quality meat - excellent price and value - quality delivery - helpful and friendly staff.
Amazing from the service to the food being delivered. Will definitely be ordered again and again
I always look forward to deliveries from Donald Russell, because of the absolute quality of both the produce and the delivery service. As a Scottish woman, who's lived in London for many years, I cannot describe the aromas in my kitchen when I'm using your produce. Suffice to say, it smells like I just stepped into a time machine and I'm back in Scotland circa 1977. If I could wish for better it would be to have your shop on my high street so I could drop in whenever I fancied something special for my dinner! Heartfelt Thanks to you, your staff team and your delivery service for giving me the benefit of your skills!🏴🏴🏴 🌟🌟🌟🌟🌟
Exactly as stated in this box!
The food was delivered quickly,and tastes great,the steaks were so tasty,as is all the food I've ordered,will be using them regularly
I have bought meat from Donald Russell for several years now and hope to continue for many more. The quality is excellent and delivery is fine. Keep up the good work, please.
I have been buying Donald Russell products for years and me experience has been excellent. My favourite products are the Chateaubriand, centre cut fillet steaks, pork fillet and just about anything in the seafood range. Its delivered frozen and the quality is amazing.
Efficient delivery, excellent quality and value for money
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