Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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🔥 High engagement

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Miss Boyle
Miss Boyle
1 reviews
almost 2 years ago
5 out of 5 stars

Christmas Box

Ordered the Beef Christmas Box for family who couldn't join us for Christmas lunch. They were hugely complimentary about the quality, the excellent presentation on delivery and thoroughly enjoyed each and every bite. Will definitely be ordering meat to try myself on the back of this.

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SJB
SJB
1 reviews
almost 2 years ago
4 out of 5 stars

Varying results

We decided to try something different for Xmas so ordered individual Beef Wellingtons. Both were cooked at the same time but one leaked a lot of fluid onto the baking tray, the other was fine. The result was the one that leaked was dry to eat. The good one was excellent but the other wasn't.

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Naomi robb
Naomi robb
1 reviews
almost 2 years ago
5 out of 5 stars

We ordered the selection box and was…

We ordered the selection box and was able to try different meats. They were all delicious 😋 and have been very impressed with the texture and quality. Will definitely be ordering from you again. Speedy delivery at a time that suited us too. Thank you 😊

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Carys Thomas
Carys Thomas
1 reviews
almost 2 years ago
5 out of 5 stars

PERFECT

First time I ordered from Donald Russell. The food is of top quality and absolutely delicious and first class service too. Everything was perfect. Highly recommended.

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almost 2 years ago
5 out of 5 stars

Excellent food

Excellent food, the Beef Wellington didn't disappoint. We were recommended and it was well worth it

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Lucy Rigby
Lucy Rigby
1 reviews
almost 2 years ago
5 out of 5 stars

Top quality meat with great offers and…

Top quality meat with great offers and convenient delivery dates. No other meat comes close to quality and taste of Donald Russell meats.

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Paul Keating
Paul Keating
1 reviews
almost 2 years ago
5 out of 5 stars

Tender Beef Wellington

Ordered a Beef Wellington. Absolutely delicious. So tender. Will never go to the trouble of homemade again. Good customer service too.

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Mrs Stewart
Mrs Stewart
1 reviews
almost 2 years ago
5 out of 5 stars

The beef was so tender and very tasty

The beef was so tender and very tasty. Presentation was great too, the pastry was golden and tasted great too

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Adrian Fry
Adrian Fry
1 reviews
almost 2 years ago
2 out of 5 stars

TOUGH RIBS YUK

Normally they are ok but stay away from pork ribs no meat and tough. Waitrose ribs are awesome compared.

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almost 2 years ago
5 out of 5 stars

Delicious food and excellent service

Delicious food and excellent service. Thank you. 😊👌

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Wendy
Wendy
1 reviews
almost 2 years ago
5 out of 5 stars

The whole experience was so good

The whole experience was so good. Food came as arranged, excellently packaged. Beef Wellington was amazing, we would definitely order from you again.

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almost 2 years ago
5 out of 5 stars

This was my first order with Donald…

This was my first order with Donald Russell for our Christmas Dinner I could not fault any of the order the food was delicious

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Tracy Redican
Tracy Redican
1 reviews
almost 2 years ago
5 out of 5 stars

5 star

This was my first time ordering food and you did not disappoint . Everything was perfect and delicious. Thank you 😊 will definitely be ordering again .

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almost 2 years ago
5 out of 5 stars

Best meat ever

The rump roast was tender and tasty. Their meat is the best I've ever had. It obviously costs more , but it's worth it.

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M. Knowles
M. Knowles
1 reviews
almost 2 years ago
5 out of 5 stars

Something new for Christmas

I ordered several items to fit in with our Christmas plans, all were good. We particularly liked the partridges. I originally bought one but realised on arrival that it would not be good for two adult helpings. They cooked well on a bed of chopped bacon and onion fried first in butter. The recipe came from the internet.

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Linda
Linda
1 reviews
almost 2 years ago
4 out of 5 stars

Your meat is always very good

Your meat is always very good, worth paying the money for a decent roasting joint, steaks and good braising steak. We had the beef wellington meal for 2 recently, it was very good but we felt there was not enough dauphinoise potato and there were too many peas in the green vegetables mix. Would have the beef wellingtons again.

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Martin Pye
Martin Pye
1 reviews
almost 2 years ago
2 out of 5 stars

Once again dissapointing.

Hit and miss with this company, and on this occasion a big Miss!! Christmas Turkey Dinner for 2: The Turkey parcels: OMG ! tough as old boots!! The Pigs in Blankets: far far too Salty. Very disappointing indeed. Order number: 1003535744 I did telephone as per their request: high call volumes !!

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John Cleland
John Cleland
1 reviews
almost 2 years ago
5 out of 5 stars

What a treat

What a treat to have the delivery of festive food this year. The quality was excellent, the quantity provided more than enough for the necessary leftover dinner the following days as well. Definitely on the list for future occasions, thanks.

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Alex
Alex
1 reviews
almost 2 years ago
5 out of 5 stars

Delivery on time

Delivery on time Beef Wellington cooked as per instructions. Perfect Xmas meal- thank you D Russell!

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Consumer
Consumer
1 reviews
almost 2 years ago
5 out of 5 stars

Amazing quality food

This is the first time that I have ordered from Donald Russell and I will definitely be ordering again. Everything has tasted fantastic, really good quality. The beef wellington was absolutely amazing. Also had the Turkey parcels, and they were great and I didn’t have zillions of leftovers, along with the pigs in blankets all totally amazing.

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