Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Mixed Box

Haven’t eaten everything yet but what we have had so far has been very good.

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Paul Davidson
Paul Davidson
1 reviews
over 1 year ago
4 out of 5 stars

Really pleasing experience

Really pleasing experience. The food quality was excellent, and delivery prompt and efficient. The only reason I did not give five stars is because I am not yet fully convinced by the cost - benefit ratio. £14 for a steak is expensive compared to regular supermarket prices, not something I can afford regularly but the quality was very good all the same.

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over 1 year ago
5 out of 5 stars

Donald Russell produce.

Excellent produce from Donald Russell.

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Pam
Pam
1 reviews
over 1 year ago
5 out of 5 stars

Pork shoulder with crackling.

Easy to use website, tempted by their pork shoulder offer. Lovely piece of meat and plenty for two, even had enough for the following day's lunch. Ordered Monday evening and arrived on Thursday morning.

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Vivien Garner
Vivien Garner
1 reviews
over 1 year ago
5 out of 5 stars

Exceptional quality of products

Exceptional quality of products Delivered professionally Why would you go anywhere else 🥳

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Lynne Nelson
Lynne Nelson
1 reviews
over 1 year ago
5 out of 5 stars

Superb Quality from Donald Russell

I have bought from Donald Russell for some years now. I have never been disappointed. The products are of highest quality, and can be served to the most discerning of guests with confidence.

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Web Ferrett
Web Ferrett
1 reviews
over 1 year ago
5 out of 5 stars

Quality of their meat is second to none…

Quality of their meat is second to none - love the meat pies. Simple to order online and always delivered on time in a day or two. Prices have recently increased (no surprise really) but they are always offering great deals on many products so helps keep cost down. I now only ever buy my meat from Donald Russell and never disappointed and still offer great value for the quality they offer - great job DR

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over 1 year ago
5 out of 5 stars

Never disappoints

I have purchased my meat from Donald Russell for many years. The quality of all their products is the best you can buy, because they are responsible and professional butchers, knowing their business inside out! I love that all is packaged to go straight into the deep freeze - thank you Donald Russell!

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Purley
Purley
1 reviews
over 1 year ago
5 out of 5 stars

The ordering is easy …

The ordering is easy you are kept informed about where your order is and it’s delivered on time

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JWG Glasgow
JWG Glasgow
1 reviews
over 1 year ago
5 out of 5 stars

Excellent quality products

Excellent quality products. Reliable and friendly service.

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over 1 year ago
5 out of 5 stars

Quality meat and fish delivered frozen…

Quality meat and fish delivered frozen and easy to order. Nothing negative and been using them for years so don’t hesitate to try

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Carol Lindsay
Carol Lindsay
1 reviews
over 1 year ago
5 out of 5 stars

The meat is always delicious

The meat is always delicious, our order arrives on time and your website is really 'User' friendly.

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ScOttIsh
ScOttIsh
1 reviews
over 1 year ago
5 out of 5 stars

Consistently professional and reliable…

Consistently professional and reliable service. Excellent meat and while a little pricey, you get what you pay for. A great idea for gifting friends who have everything.

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Don Drapper
Don Drapper
1 reviews
over 1 year ago
5 out of 5 stars

Always excellent quality.

Always excellent quality.

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P F
P F
1 reviews
over 1 year ago
5 out of 5 stars

Quality

Excellent service, and the quality and range of meat, and accompaniments, are superb!

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paul brown
paul brown
1 reviews
over 1 year ago
5 out of 5 stars

Consistently excellent!

Never been disappointed with the quality of the meat provided. Always delivered on time at a date of our choosing.

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Mrs Clay
Mrs Clay
1 reviews
over 1 year ago
5 out of 5 stars

Easy ordering process

Easy ordering process, well prepared and well packaged foods , reliable delivery, excellent quality products, good offers and really good accessible customer service department with personnel who have excellent communication skills. Always a very good experience.

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Christopher
Christopher
1 reviews
over 1 year ago
5 out of 5 stars

Being using DR for years and quality…

Being using DR for years and quality has always been excellent.also taken advantage of some of the many sales offered and bargains aplenty

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Donald
Donald
1 reviews
over 1 year ago
3 out of 5 stars

Mysterious Delivery !!

Had not ordered for some time so was looking forward to my delivery. When my husband went to open the door, he almost tripped over the box. The parcel had been delivered goodness knows when, but there had been no buzz from outside and no ring at the doorbell. Not impressed with the cardboard box which was very wet. Not tasted anything yet but it all looks good. Nice product but questionable delivery.

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Customer
Customer
1 reviews
over 1 year ago
5 out of 5 stars

Always amazing quality meat and great…

Always amazing quality meat and great customer service the only thing that let them down was the packaging but now that's sorted 11 out of 10 !

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