Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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0
🔥 High engagement

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Mr D Lewis
Mr D Lewis
1 reviews
over 1 year ago
5 out of 5 stars

Great products

Great products, great prices, guaranteed delivery.

Helpful?
over 1 year ago
5 out of 5 stars

Complaints …

Just read some reviews about DR,I'm astonished at the negative ones, like many others have used this company for years and I have more fingers on one hand than complaints, the food we buy is of excellent quality, the staff are very friendly and helpful, so don't be put off give them a try and judge them yourself.

Helpful?
over 1 year ago
5 out of 5 stars

Excellent meat selections

Excellent meat selections. Well packaged and labelled. Occasional offers are worth pursuing.

Helpful?
Patricia
Patricia
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service and excellent products

I have used Donald Russell for many years. Only once was the meat not satisfactory and it was dealt with very quickly. All other meat, meals etc have been perfect , well packed and delivered on time. I would readily recommend them.

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Frank
Frank
1 reviews
over 1 year ago
5 out of 5 stars

Quality meat

Quality meat

Helpful?
over 1 year ago
5 out of 5 stars

Excellent quality and prompt delivery

Quality meats delivered promptly and providing a fantastic variety for our freezer. We particularly love the lamb koftas, sausage rolls and lorne sausage. We were looking for great products and have found them with Donald Russell.

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Ivor
Ivor
1 reviews
over 1 year ago
5 out of 5 stars

coming back for more

The offers are good value, the ordering procedure is simple and importantantly the delivery is on time and the goods in excellent condition. The chateaubriand is very good value for money I will certainly continue to use Donald Russell

Helpful?
over 1 year ago
5 out of 5 stars

Top quality food and delivery on time…

Top quality food and delivery on time straight into the freezer.

Helpful?
Paul Steele
Paul Steele
1 reviews
over 1 year ago
5 out of 5 stars

Great quality steaks

Great quality steaks, burgers, sausages etc. A little expensive but some great offers.

Helpful?
Geoff Lester
Geoff Lester
1 reviews
over 1 year ago
4 out of 5 stars

Generally good quality products…

Generally good quality products including steaks, black pudding, sausage rolls, alpine fries, scampi & jumbo fish fingers . Scrawny lamb chops / racks & expensive chicken.

Helpful?
Dawn
Dawn
1 reviews
over 1 year ago
5 out of 5 stars

Ordered a pack for my housebound…

Ordered a pack for my housebound parents. I was given regular texts and emails re the delivery The pack arrived all packed in dry ice The quality of the sausages were excellent and very tasty The products were packed in the right sizes for my parents I would deffo use you again

Helpful?
over 1 year ago
5 out of 5 stars

A Company You Can Count On

I’ve been using Donald Russell for years. It is consistently excellent and the customer service is the best.

Helpful?
over 1 year ago
5 out of 5 stars

Excellent products

Excellent products, often at attractively reduced prices. Swift delivery and good communication. Highly recommended.

Helpful?
Consumer
Consumer
1 reviews
over 1 year ago
5 out of 5 stars

Beef strips are always a winner in our…

Beef strips are always a winner in our house, quick and easy for stir fry’s. The beef is tender and smooth to cut. Packaging is brilliant, everything stays frozen.

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Bill Morton
Bill Morton
1 reviews
over 1 year ago
5 out of 5 stars

Meat arrived well packed and on time

Meat arrived well packed and on time. The sausages and burgers were very tasty and the piri piri skewers were delicious.

Helpful?
Mr Gary Watts
Mr Gary Watts
1 reviews
over 1 year ago
5 out of 5 stars

Excellent quality steaks and burgers

Excellent quality steaks and burgers. Cannot fault the succulent produce. Delivered at the time. Keep recommending them to friends and family.

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James A
James A
1 reviews
over 1 year ago
5 out of 5 stars

I was recommended Donald Russell by a…

I was recommended Donald Russell by a Glaswegian friend whose mother used to order meat from them and I have never stopped ordering since. Exceptional service and quality meat

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W Bottwood
W Bottwood
1 reviews
over 1 year ago
5 out of 5 stars

Have used Donald Russell before and…

Have used Donald Russell before and have recently placed further orders. High quality, delicious meat. Had a wonderful Beef Wellington last week - melt in the mouth beef. Thank you.

Helpful?
John Simpson
John Simpson
1 reviews
over 1 year ago
5 out of 5 stars

Always great service and superb quality…

Always great service and superb quality products

Helpful?
Lin
Lin
1 reviews
over 1 year ago
5 out of 5 stars

Get all my meat from Donald Russell and…

Get all my meat from Donald Russell and wouldn't go back to buying it from a high street butcher. The quality of the meat from Donald Russell is outstanding.

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