Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Krysha
Krysha
1 reviews
over 1 year ago
5 out of 5 stars

Great tasting meat

Great tasting meat , delivered promptly and well packaged. Have ordered multiple times and will keep doing so

Helpful?
MU
MU
1 reviews
over 1 year ago
5 out of 5 stars

Always buy my stakes from Donald…

Always buy my steaks from Donald Russel. Consistent high quality food.

Helpful?
Mrs. Fowler
Mrs. Fowler
1 reviews
over 1 year ago
4 out of 5 stars

Always lovely meat and good prepared meals too

Very good products and as always very well packaged. Sometimes I find the packs are smaller than I was expecting, which is why I have deducted a star. But I think that's my fault for not looking at the package weights before I buy.

Helpful?
Brian Wilson
Brian Wilson
1 reviews
over 1 year ago
4 out of 5 stars

Quality food

Quality food, super dependable delivery,but some is over packed and Expensive delivery costs and package disposal.

Helpful?
Gloria Morris
Gloria Morris
1 reviews
over 1 year ago
5 out of 5 stars

Everything we order is excellent

Everything we order is excellent . Meat is succulent and tender , pies are delicious and well seasoned and quiches lovely

Helpful?
mrs smith
mrs smith
1 reviews
over 1 year ago
5 out of 5 stars

absolutely delicious taste

absolutely delicious taste , I have used donald russell for a while now and I have only ever had positive experiences.

Helpful?
Fiona Gardner
Fiona Gardner
1 reviews
over 1 year ago
5 out of 5 stars

Donald Russell is a reliable company…

Donald Russell is a reliable company with good quality meat My only complaint is that I wish that you had all my favourite food on offer at same time which would save me ordering so much!

Helpful?
Sue Lamont
Sue Lamont
1 reviews
over 1 year ago
5 out of 5 stars

Supreme quality meat

Ever since I started buying from Donald Russell I have never been disappointed. Sure it’s a bit more expensive than local supermarkets but you get supreme quality meat and it’s definitely worth the extra. I usually bulk buy when they have good offers on. I would highly recommend Donald Russell and I won’t go anywhere else for my meat.

Helpful?
over 1 year ago
5 out of 5 stars

A Great Experience With Donald Russell

We have ordered from Donald Russell a few times now and have always had great service both for delivery and produce. The burgers are some of the best we have ever had. We’ve had their sausages, bacon, steaks, pre-cooked meals and potato dishes all of which have been outstanding. We highly recommend this company and we will continue to order from them.

Helpful?
JG
JG
1 reviews
over 1 year ago
5 out of 5 stars

Sublime Chateaubriand (x2)

Sublime Chateaubriand (x2) - friends were wowed by the quality of the meat, I have reordered for our next supper party.

Helpful?
over 1 year ago
5 out of 5 stars

The delivery arrived on time and…

The delivery arrived on time and everything all completely frozen. The sausages were for a family barbecue, delicious, can’t wait to try the rest of the order

Helpful?
John Odonnell
John Odonnell
1 reviews
over 1 year ago
5 out of 5 stars

Excellent products as always

Excellent products as always, backed up by great delivery service and communication

Helpful?
over 1 year ago
5 out of 5 stars

Steaks

Fantastic meat as always , the steaks are to die for . Love the peri peri skewers also . Speedy and prompt delivery

Helpful?
Susan Lamb
Susan Lamb
1 reviews
over 1 year ago
5 out of 5 stars

Great product

Great product. Good prices - especially on ‘specials’. Excellent customer service.

Helpful?
David
David
1 reviews
over 1 year ago
5 out of 5 stars

Great meat

Great meat. Quickly delivered. Super value.

Helpful?
over 1 year ago
5 out of 5 stars

Donald Russell 5 stars for a 5 star service

5 stars for a 5 star service. DR always supply quality food, delivered promptly in well insulated packaging. Each item is frozen individually with defrost & cooking instructions inside. I personally love their steaks, salmon & seafood. There’s something for everyone, from ready meals, burgers, to full side of salmon & chateaubriand & wagyu beef. Highly recommended.

Helpful?
joan
joan
1 reviews
over 1 year ago
5 out of 5 stars

Always great quality plenty of

Always great quality plenty of choices well packed to keep frozen.

Helpful?
over 1 year ago
4 out of 5 stars

Quality counts.

Used DR for some years and I must admit that I do find it a bit expensive for some items, particularly if you have to pay delivery. As we are only a couple we do not order a lot at one time so delivery can be a problem. However we will continue to order from DR But mainly have to go for special offers. Quality is always good.

Helpful?
Mrs Turner
Mrs Turner
1 reviews
over 1 year ago
5 out of 5 stars

Happy returning customer

Very happy with my purchases. All very delicious.

Helpful?
Jean McDonald
Jean McDonald
1 reviews
over 1 year ago
5 out of 5 stars

Good quality tastes better

I have always been delighted with their products. A good selection, easy website, simply payment, choose a date for delivery & "bam" shopping done. I like the pack sizes & labels: makes freezing so easy & the quality is good. I cannot comment on the pre-cooked meat products but the Christmas mince pies are 2nd to none, could eat these all year long!!!

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Donald Russell

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.