Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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🔥 High engagement

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Jen
Jen
1 reviews
over 1 year ago
5 out of 5 stars

Amazing and reliable delivery

Amazing and reliable delivery. May seem abit pricey but top knoch meat. Sausages are the best I have tasted.

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John Crofts
John Crofts
1 reviews
over 1 year ago
5 out of 5 stars

The go-to place for steaks!

The go-to place for fantastic quality sirloin and sandwich steaks. We love the lasagne and basically everything we’ve tried! The marinated chicken skewers and burgers are a must for summertime with some salad. Nowhere else now for steaks!

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Sue Davis
Sue Davis
1 reviews
over 1 year ago
5 out of 5 stars

Excellent

Excellent. Superb quality. Delivered speedy. Customer service operator are lovely. So helpful

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richard pipe
richard pipe
1 reviews
over 1 year ago
5 out of 5 stars

Ordered Chateaubriand which arrived on…

Ordered Chateaubriand which arrived on time with amazing packaging that kept the meat frozen when thawed and cooked was simply delicious highly recommend

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Susan Horsley
Susan Horsley
1 reviews
over 1 year ago
5 out of 5 stars

Brilliant service and delivery .

Brilliant service and delivery . Products were amazing and good value will definitely be ordering again from you .

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over 1 year ago
5 out of 5 stars

Never been disappointed.

Never been disappointed with any product. Great packaging and delivery as promised.

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Jennifer
Jennifer
1 reviews
over 1 year ago
5 out of 5 stars

Donald Russell always delivers

Donald Russell always delivers very high quality meat and I have never had anything but perfect food from them. Always delivered in perfect condition and always quality exceptional. Would highly recommend them.

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over 1 year ago
5 out of 5 stars

Happy customer

Great offers, excellent quality & great taste. Easy order & delivery service. No complaints at all.

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Shawsy
Shawsy
1 reviews
over 1 year ago
5 out of 5 stars

I can not understand for one moment the…

I can not understand for one moment the recent spate of one start reviews that have been posted. I have ordered several times from DR and have no complaints. Food is of a good quality, the items well packaged and remain frozen. I'll certainly be remaining loyal and I am looking forward to my most recent order arriving next Friday on my chosen date

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Joan Denny
Joan Denny
1 reviews
over 1 year ago
5 out of 5 stars

Excellent Excellent meat and meat products

I have used this firm quite a few times, when I'm expecting visitors I love to give them a treat even if it's only pie and alpine fries (they are to die for) their beefburgers are super on the BBQ, I won't eat any others, the meat is excellent quality and value for money.

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over 1 year ago
5 out of 5 stars

Absolutely high quality produce …

Absolutely high quality produce no comparison between supermarket produce and Donald Russell. Fantastic service products delivered well protected and packed with ice. Excellent communication re delivery time. Love the extra bargains recently. Huge thank you.

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Mike
Mike
1 reviews
over 1 year ago
5 out of 5 stars

Steaks and burgers

You can certainly tell the difference between Donald Russell and any other products, much tastier and far better quality

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F.Lawson
F.Lawson
1 reviews
over 1 year ago
5 out of 5 stars

Always good quality

Always good quality. No complaints.

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Kate
Kate
1 reviews
over 1 year ago
5 out of 5 stars

Always quality meat products.

Always quality meat products.

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over 1 year ago
5 out of 5 stars

I have been a customer for years

I have been a customer for years and have never been.n disappointed

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Lee Dunne
Lee Dunne
1 reviews
over 1 year ago
5 out of 5 stars

Top quality

Always quality. Always delivers promptly. Have been a very satisfied customer for years. Top company. Thanks

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P. Foster
P. Foster
1 reviews
over 1 year ago
5 out of 5 stars

Excellent selection

Excellent selection, quality food!

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Maureen
Maureen
1 reviews
over 1 year ago
5 out of 5 stars

All round first class Company.

I have always received first class produce from this Company, second to none. Coupled with this first class service, fast, efficient deliveries, excellent customer service.

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over 1 year ago
5 out of 5 stars

Never disappointed with the quality of…

Never disappointed with the quality of the meat. Steaks are very good, tasty and tender.

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Philip
Philip
1 reviews
over 1 year ago
3 out of 5 stars

Mixed quality

Some very good products, some indifferent and a few awful. Delivery and packing usually good. No recycling information on the item packaging.

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