Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.
Bought chuck steak from DR and found steak very gristly. Had to give to dog.
Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more
Never disappointed with Donald Russell, the quality of the meat is second to none. Have stopped buying my meat from the butchers. There pies, quiches, sausages and ready meals are fantastic. Would highly recommend the madras curry and rice. There afters are delicious and are just right for one person. You can't go wrong with this company. Also they deliver on time and give you a choice with packaging.
Great choice of offers, filled the freezer again. Always have a selection of steaks ready for a feed! Now i have found out their sliced sausage (both Beef and Pork) are the best on Mainland scotland! also very keen on the Lamb chops and thick Pork loin chops. Top quality and they are not a supermarket!
Quality and consistency. Easy ordering,well timed delivery and excellent product with competitive pricing. And not forgetting the friendly staff. An all round pleasant experience.
Easy to navigate website. Good quality products. Customer services when required are excellent. All round great service.
Top quality products as usual, only gripe is I would prefer the items to be delivered in a recyclable box
Would like to purchase offers in bulk not as daily purchases as £10 delivery cost negates any savings. As a regular customer I appreciate the quality of the food but daily 24 hour offers are not viable.
I have used Donald Russell for many years, and have always found their food top quality and (if you choose carefully) excellent value.
Good quality meat.Always delivered on time even to my remote area. Well packaged.
I usually take advantage of the offers DR send out and have never been let down by the excellent quality of the meat and fish and the timely delivery, and always expertly packaged.
Having ordered from Donald Russell before we know the quality is excellent. The pies are deep filled, the steak (& kidney pie) had just the right amount of kidney it wasn't dominating the flavour - or offending my husband! The steaks are tender and tasty, treated ourselves to Cote de Boeuf Salt Aged, delicious. Not fussy for the vintage cheese pigs in blankets, stick to the normal version that are aaaamazing. Still to have the rabbit.
Company is very reliable. Orders are always correct and delivered promptly They now seem to be concentrating on ready meals as opposed to fresh meat and fish. The ready meals I have had have always been good quality
Very poor, unmanageable website, which today made it impossible to view all DR products. Unclear, in some cases, whether the unit price applies to one off, or a pair of items. Meat products good quality, except the sausages which are vastly overpriced and ordinary, when compared to supermarket items.
Have used Donald Russell for a while now. Probably since the lockdown. Always lovely meat. From succulent steaks to lovely tender beef rib trim and mince. Keep up your good work. Your meat is wonderful
Received my order on the correct date & time. Wow they really make sure it gets to you in good condition. Alpine Fries taste fantastic also tried a couple of the Artisan sausage rolls, such a tasty lush sausage roll. Everything I ordered I received, in fantastic condition Thank you so very much to everyone at Donald Russell, I can't wait to place my next order.
Just received my 2nd order, no problems with delivery and really well packed arrived in perfect condition both times. Quality seems really good …..I’m a happy customer so far
As a DR customer I have no problem with their services all of Meat is very good,the pork loan was an offer and it was not up to the high standard we all expect. They have excellent service and very good Meat
The BBQ multi buy offers are great value and the various steak burgers are absolutely delicious. Fantastic steaks as well.
Good quality meat and fish. Always delivered on time. Each pack is clearly marked with its origin.
Having failed to send my order on line I telephoned my order through, the lady who took my order could not have been more helpful and when it arrived it was as usual superb quality meat. I would not hesitate to recommend Donald Russell - you will never be disappointed.
I have always found Donald Russell products to be of excellent quality, tasty and well presented. Delivery has always been reliably on time.
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