Donald Russell

4.458458458458458 out of 5 stars
4.5
Great999 reviews

TrustScore

4.5
4.458458458458458 out of 5 stars
Great
5 out of 5 stars
774
4 out of 5 stars
73
3 out of 5 stars
54
2 out of 5 stars
32
1 out of 5 stars
66
999 reviews in total

Review summary

Donald Russell receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Tough meat and gristly

Bought chuck steak from DR and found steak very gristly. Had to give to dog.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FEDEX-What a shambolic mess

Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couri...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please be aware that Donald Russell…

Please be aware that Donald Russell have changed courier to Fedex. I have been a loyal customer for years, and have alwa...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Frozen without my knowledge

My order came today. All frozen. The fact that it doesn’t state clearly and obviously on the site that the meat arrives ...Read more

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0
🔥 High engagement

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Pauleen
Pauleen
1 reviews
about 1 year ago
5 out of 5 stars

Ive made many orders to Donald Russell…

Ive made many orders to Donald Russell and have been absolutely delighted with everything purchased we absolutely loved the the fillet steak burgers which we tried this year . The Chicken breasts Fillet steaks Pork steaks have all lived up to expectations. Everything packed secure and fresh and delivered on time.

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about 1 year ago
5 out of 5 stars

Fantastic food

I’ve been a customer with Donald Russell for a good few years, never had a problem, the food is always packaged very well & delivered on the scheduled day & very tasty, couldn’t be happier with them, highly recommended.

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md
md
1 reviews
about 1 year ago
5 out of 5 stars

Excellent quality

We don't buy a lot of meat generally, but DR quality is excellent. Steaks, burgers, sausages all good but some other cuts like beef rib trim are also great quality Much much better than supermarket meat and if you wait for offers the price is comparable/ sometimes cheaper

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about 1 year ago
5 out of 5 stars

Had the beef wellingtons with truffle…

Had the beef wellingtons with truffle !! Beautiful, very easy to do for dinner party/ Sunday lunch, have yet to work our way through the rest of our order. Arrives very well packaged- straight in the freezer. Would definitely recommend.

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A Hamilton
A Hamilton
1 reviews
about 1 year ago
5 out of 5 stars

Product excellent

Product excellent, service excellent, nuff said.

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Noreen Watson
Noreen Watson
1 reviews
about 1 year ago
5 out of 5 stars

Wide range of excellent quality products

We have been ordering food from Donald Russell for several years now and have never been less than delighted by the quality of their meat products. We have tried a wide range of meat products: joints, steaks,sausages, bacon, pies,to give you an idea. Their minced meat is the best I have ever found, as are their steaks, liver and burgers. The food arrives promptly and very well packed. The fact that it comes frozen means you can decide when to use it,and the freshness,once defrosted, is exceptional.

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Jeff Moore
Jeff Moore
1 reviews
about 1 year ago
5 out of 5 stars

The chateaubriand was lovely

The chateaubriand was lovely, we’ve also had the square sausages they were really good too. Great service, the food arrived in great condition and I will definitely be ordering from them again.

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Consumer
Consumer
1 reviews
about 1 year ago
1 out of 5 stars

I am absolutely fed up with the non…

I am absolutely fed up with the non stop email and postal marketing that this firm sends out with yet more “special offers” Do they sell anything at normal price?

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about 1 year ago
5 out of 5 stars

Mums recomendation

My mum used them for years she came to live with me when she was ill and introduced me to donald russel meat is first class tastes so good would recomend may be a little more expensive worth every penny never any waste love it service is excellent can’t fault the perfect butchers thankyou

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about 1 year ago
5 out of 5 stars

Have been a customer for over 10 years…

Have been a customer for over 10 years and have always been very happy with the quality and excellent delivery but I do find ordering on line difficult so use the phone. Winter is ĥere so time to get the steŵpot out using the delicious beef rib trim.

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about 1 year ago
5 out of 5 stars

Excellence

Whatever we purchase - perfection - great taste - delicious flavour

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about 1 year ago
5 out of 5 stars

Great products and service

Delighted with the quality and service.

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Mrs Medland
Mrs Medland
1 reviews
about 1 year ago
5 out of 5 stars

Always had good quality food from…

Always had good quality food from Donald Russell. Always arrives on the day you arrange, and securely package. Very pleased with them.

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about 1 year ago
5 out of 5 stars

Super meats and service

We have used DR for many years, their quality, range and service is always outstanding, from their range of succulent steaks to great Alpine fries, it’s always been a pleasure to enjoy their range

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about 1 year ago
5 out of 5 stars

I buy quite regularly from Donald…

I buy quite regularly from Donald Russell and do not usually do reviews..but on this occasion I am happy to both give a review, but also 5 stars. Basically you get what is on the site and delivered when said, and advance warning as to approximate time (usually a 2 hour window of time) and excellent produce..

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Neil Powell
Neil Powell
1 reviews
about 1 year ago
5 out of 5 stars

Great Burgers

I have ordered 3 times and have had some really good meats the burgers are probably the best I have ever had from a butcher and their sausages are up there with the best, sometimes the prices are quiet high but if you sign up they send you lots of offers which gives you a lot more for your money, the delivery's have always been on time and well packaged, I have used various butchers online but these are definitely my new favourite, plenty of choice on their website something for everyone.

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Tammy Palacio
Tammy Palacio
1 reviews
about 1 year ago
5 out of 5 stars

Quality Butchers

I’ve been a loyal customer for a few years now, and have never been disappointed with my order. The quality of meat is of a high standard and best cuts. Regularly order the lasagna and moussaka as these prepared meals are full of flavour and a generous amount of mince. They do great offers on a selection of items, limited per order so rarely run out.

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Lynne Clark
Lynne Clark
1 reviews
about 1 year ago
2 out of 5 stars

Can't review what hasn't been…

Can't review what hasn't been delivered yet Haven't been given a delivery day yet

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about 1 year ago
5 out of 5 stars

Arrived as expected

Arrived as expected Looking forward to cooking it!

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MRS A BROWN
MRS A BROWN
1 reviews
about 1 year ago
5 out of 5 stars

Great customer service and lovely meats

Great customer service and lovely meats

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