Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
Jean  Ferrie
Jean Ferrie
1 reviews
almost 6 years ago
5 out of 5 stars

Good service

The web site is easy to use and delivery was quite fast I have no complaints.

Helpful?
Sharon
Sharon
1 reviews
almost 6 years ago
4 out of 5 stars

Good product postage was a bit steep…

Good product postage was a bit steep though

Helpful?
Becky Tomey
Becky Tomey
1 reviews
almost 6 years ago
2 out of 5 stars

This was my first purchase from this…

This was my first purchase from this company. I only ordered 2 items and paid 2nd class post. Nearly a week after my order I receive a message telling me that my order will take yet another 7 to 10 days. Then they recommend another product. I am not confident I will purchase from this company again.

Helpful?
almost 6 years ago
5 out of 5 stars

Excellent service quick delivery .

Excellent service quick delivery .

Helpful?
Valerie B
Valerie B
1 reviews
almost 6 years ago
5 out of 5 stars

Excellent price

Excellent price, speedy delivery

Helpful?
MR T FRAMPTON
MR T FRAMPTON
1 reviews
almost 6 years ago
5 out of 5 stars

5 Star service and products

5 Star service and products, etc - no more needs to be said!

Helpful?
Iain
Iain
1 reviews
almost 6 years ago
5 out of 5 stars

TePe interdental brushes

Competitively priced and prompt delivery

Helpful?
almost 6 years ago
2 out of 5 stars

item not in stock looks like over two…

item not in stock looks like over two weeks before they can dispatch it

Helpful?
almost 6 years ago
5 out of 5 stars

My order can quickly and without hassle…

My order can quickly and without hassle - a good service.

Helpful?
almost 6 years ago
5 out of 5 stars

Order came quickly

Order came quickly - just what I wanted !

Helpful?
Mike T
Mike T
1 reviews
almost 6 years ago
5 out of 5 stars

TePe picks

Good deal and delivered on time. Great service.

Helpful?
almost 6 years ago
1 out of 5 stars

Bad customer service

Item showed in stock when ordering. Paid extra for first class delivery. 1 week later and still not arrived. Called to find out why, was told the item was not in stock and not expected for another 2 to 3 weeks. No attempt to contact me to advise of this.

Helpful?
almost 6 years ago
5 out of 5 stars

Good service

Good service, quick delivery.

Helpful?
MJB
MJB
1 reviews
almost 6 years ago
4 out of 5 stars

Product not available.

Product not available.

Helpful?
Barbara
Barbara
1 reviews
almost 6 years ago
5 out of 5 stars

Dental direct is great for dental products

Dental direct is great for dental products. Quick and easy to order. Very quick delivery. I always buy my dental brushes from them. Highly recommended.

Helpful?
almost 6 years ago
5 out of 5 stars

Website is fairly easy to use

Website is fairly easy to use, payment easy, order delivered quickly and the Tepes were exactly as ordered.

Helpful?
TPM
TPM
1 reviews
almost 6 years ago
1 out of 5 stars

My order never arrived

My order never arrived. Still waiting....

Helpful?
almost 6 years ago
1 out of 5 stars

No delivery

Ordering was fine but I have not received the toothpaste.....six days later

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almost 6 years ago
5 out of 5 stars

Fantastic products and seller!

Fantastic products and seller!! Fast delivery and well packaged. Would highly recommend this company for any dental products. Very good quality and authentic. Will buy from them again.

Helpful?
Mary Walker
Mary Walker
1 reviews
almost 6 years ago
5 out of 5 stars

Dental Direct I found to be trustworthy…

Dental Direct I found to be trustworthy and delivery fast ,and the product of secure for dentures is perfect ,I can honestly say they stick like glue and your dentures stay secure and in place ,I can eat anything without the dentures moving,Thank you .

Helpful?

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