Dental Direct

4.538 out of 5 stars
4.5
Excellent1,000 reviews

TrustScore

4.5
4.538 out of 5 stars
Excellent
5 out of 5 stars
801
4 out of 5 stars
83
3 out of 5 stars
32
2 out of 5 stars
21
1 out of 5 stars
63
1,000 reviews in total

Review summary

Dental Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Refund not provided for returned items

I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Scam Site – Avoid!

Scam Site – Avoid! Their phone line is permanently busy, and I’ve received no response to my emails inquiring about th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

RM lost my original order and Dental…

RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Interdental brushes

I was recommended by my dentist to purchase some interdental brushes as part of my oral hygiene. They suggested Dental D...Read more

0
0
🔥 High engagement

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Filter by rating:
TJC
TJC
1 reviews
almost 6 years ago
5 out of 5 stars

Very prompt service

Very prompt service - thanks

Helpful?
customer
customer
1 reviews
almost 6 years ago
5 out of 5 stars

Very good

Goods arrived quickly and were as advertised. Very good.

Helpful?
Hampson
Hampson
1 reviews
almost 6 years ago
1 out of 5 stars

I only wanted 100 and 200 came

I only wanted 100 and 200 came. I wanted blue and purple came.

Helpful?
Peter
Peter
1 reviews
almost 6 years ago
5 out of 5 stars

Plaque off

The product requested was supplied in correct order and on time.

Helpful?
M Unsworth
M Unsworth
1 reviews
almost 6 years ago
5 out of 5 stars

Great price

Great price - love the product and good delivery

Helpful?
KerryAlexBen
KerryAlexBen
1 reviews
almost 6 years ago
1 out of 5 stars

I wouldn’t recommend

I wouldn’t recommend - this company does not go out of their way whatsoever to help you. They also allow ordering of products when they don’t have it in stock then don’t offer you a refund when they can’t get hold of it, zero rating from us. Still have our money - no order, lazy responses.

Helpful?
customer
customer
1 reviews
almost 6 years ago
1 out of 5 stars

Not received order yet

Not received order yet

Helpful?
Kerry
Kerry
1 reviews
almost 6 years ago
1 out of 5 stars

Item ordered not in stock (although the…

Item ordered not in stock (although the site said it was). Still no delivery & a suggested alternative not suitable at all.

Helpful?
almost 6 years ago
5 out of 5 stars

good services

good services

Helpful?
Bill Casby
Bill Casby
1 reviews
almost 6 years ago
5 out of 5 stars

easy

easy , qucik, got what i needed

Helpful?
Debbie Lou
Debbie Lou
1 reviews
almost 6 years ago
5 out of 5 stars

Good quality products

Good quality products. Frequent updates on order despatch and delivery. Great customer service.

Helpful?
Linda
Linda
1 reviews
almost 6 years ago
5 out of 5 stars

Quick service

Quick service

Helpful?
Allan Briggs
Allan Briggs
1 reviews
almost 6 years ago
5 out of 5 stars

Keeps them nice and tight in the mouth

Keeps them nice and tight in the mouth

Helpful?
Edmund Terry
Edmund Terry
1 reviews
almost 6 years ago
5 out of 5 stars

Very prompt service of dental products…

Very prompt service of dental products not readily available elsewhere

Helpful?
customer
customer
1 reviews
almost 6 years ago
5 out of 5 stars

I have been using Dental Direct for years

I have been using Dental Direct for years now. They have never let me down. I find their prices very reasonable and they are a friendly bunch too, should you ever need to call them. Would highly recommend.

Helpful?
surf mum
surf mum
1 reviews
almost 6 years ago
5 out of 5 stars

Great service arrived swiftly

Great service arrived swiftly I unfortunately ordered wrong item but customer service was helpful and sorted a return and reorder

Helpful?
KS
KS
1 reviews
almost 6 years ago
5 out of 5 stars

decent

decent. genuine product

Helpful?
almost 6 years ago
5 out of 5 stars

Excellent service at a reasonable price

Excellent service at a reasonable price

Helpful?
Stella Fuller
Stella Fuller
1 reviews
almost 6 years ago
2 out of 5 stars

Wrong item received

Ordered interspace replacement heads for my oral b toothbrush and was sent wrong type, unfortunately did not check properly when received and only realised when I recently came to use them.

Helpful?
Mel Bradley
Mel Bradley
1 reviews
almost 6 years ago
5 out of 5 stars

Repeat orders

Fast reliable delivery with ongoing promo codes maintains their competetive edge

Helpful?

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